recap360 levels not in order by elevation

recap360 levels not in order by elevation

jared.white
Advocate Advocate
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recap360 levels not in order by elevation

jared.white
Advocate
Advocate

See image attached.  I have a multi-story building in which the realview maps have been organized by level.  It is ordered properly in the desktop version, but the recap360 that we send to the customer is completely random.  

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anil_mistry
Autodesk Support
Autodesk Support

Hi @jared.white,

 

Thank you for participating in our Community! I am not sure why you are seeing this behavior. I will forward this to development team and will give you an update soon. 

 

Thank you and have a great day!



Anil Mistry
Technical Support Specialist
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Message 3 of 3

anil_mistry
Autodesk Support
Autodesk Support

Hi @jared.white,

 

I have escalated this to development team for further review and will give you an update as soon as I get any update from them.

 

Thank you and have a great day!

 

Please select the Accept as Solution button if my post solves your issue or answers your question.

 



Anil Mistry
Technical Support Specialist
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