Here is a screen capture of this issue.
https://www.screencast.com/t/dGoQjtdlG
All scans are full scan with color. No buttons work. Scans are from a Faro Focus x330. There are about 10 scans.
I did, out of desperation, try different things, as the phone support has been awful. I was on hold on Friday for over an hour and then just hung up. I tried on the weekend but 'advanced support' does not mean weekends. I contacted 2x today, and ended up getting pushed off to an answering machine. I left messages, still no response. One of the worst parts about 'advanced support' and ReCap is that there is no option to pick ReCap which crosses all the other verticals. - ok done with rant.
I had two separate areas (6 scans and 4 scans) where I did scanning and they do not need to be connected. Initially, I tried to put them all together and was intending to use survey data points to separate the scans. I think that was a bad idea. When I did 'only the first 6' then all worked great and as expected. So for now, I'm expecting that the workflow is best if I keep different areas separate when I import the scans.
When I imported the next 4 I had real good overlap. Automatic Registration worked great but I need to add my survey data and I don't see a way to go back into registration to add survey points. Any tips about how to get back into registration after automatic registration is complete (so that I can add survey control) would be very much appreciated.