Re: Recap not saving file

Re: Recap not saving file

Anonymous
Not applicable
530 Views
2 Replies
Message 1 of 3

Re: Recap not saving file

Anonymous
Not applicable

I am having this same problem now in 2017, ReCap version 3.1. Does anyone know how to resolve this? 

0 Likes
Accepted solutions (1)
531 Views
2 Replies
Replies (2)
Message 2 of 3

anil_mistry
Autodesk Support
Autodesk Support
Accepted solution

Hi @Anonymous,

 

Make sure that the directory you are trying to use is not being blocked by Windows. Also, try to update ReCap to latest version 4.0.0.28 and try again. If you have subscription to ReCap then you can update via Autodesk Desktop Application or from Autodesk Account Project Management page.

 

Thank you,

 

Please select the Accept as Solution button if my post solves your issue or answers your question.



Anil Mistry
Technical Support Specialist
0 Likes
Message 3 of 3

anil_mistry
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

I am checking back to see if my post helped you with your question.  Please let me know if you need additional assistance or have further question.

 

Thank you,

 

Please select the Accept as Solution button if my post solves your issue or answers your question.



Anil Mistry
Technical Support Specialist
0 Likes