Recap not saving file

[hannah.bradley]

I am having this same problem now in 2017, ReCap version 3.1. Does anyone know how to resolve this? 

[anil_mistry · Accepted solution]

Hi @hannah.bradley,

Make sure that the directory you are trying to use is not being blocked by Windows. Also, try to update ReCap to latest version 4.0.0.28 and try again. If you have subscription to ReCap then you can update via Autodesk Desktop Application or from Autodesk Account Project Management page.

Thank you,

Please select the Accept as Solution button if my post solves your issue or answers your question.

[anil_mistry]

Hi @hannah.bradley,

I am checking back to see if my post helped you with your question.  Please let me know if you need additional assistance or have further question.

Thank you,

Please select the Accept as Solution button if my post solves your issue or answers your question.