Error Loading Existing Models in my Account

[Anonymous]

What is going on here? I was able to access my projects this morning when I started a new one. I received an ER0105 error at 97% which cancelled the model. Then I restarted it and the model worked (relative to not creating a model at all). Now when I got to see the new model I get ER00000 and it will not pull up any of my previous models or the new one I just completed. (See error message below).

Help!

[anil_mistry · Accepted solution]

Hi @Anonymous,

Thank you for participating in our community! I suspect this has to do with your recently-failed projects. Please, try to correct the issue by going to A360 project folder and moving recent projects to the Trash. Once you find the offending project, you can restore others which are not causing issues. Please, let me know if this helps.

Thank you and have a great day!!!

Please select the Accept as Solution button if my post solves your issue or answers your question.

[anil_mistry]

Hi @Anonymous,

I am checking back to see if my post helped you with your question. Please, select the Accept as Solution button if my post solves your issue or answers your question.

Let me know if you have any further questions or concerns.

Thank you and have a great day!