.E57 Real Views Not Working for some scans

[pgill]

Hi

Im having an issue with the realviews when .E57 Files are imported into Recap.

The source of the .e57 Laser Scan files comes from Leica Register 360.

What importing the .E57 Files, what happens is some of the files appear blurred when i go into the RealViews for the scans. For example on a project of 35 Scan, 5 of the images appear blurred. 

Im not sure how Recap converts the .e57 into a Realview Image but im looking to find out if anyone has the same issue or how it can be resolved?

Regards

Pat 

[pgill]

Looks like this is an ongoing issue

https://forums.autodesk.com/t5/recap-forum/real-view-image-quality/td-p/8297230

[anil_mistry]

Hi @pgill,

Thank you for participating in our community! Development team is aware of this behavior and they have identify fix for this. Fix for this behavior will be available in next update. I don't have any ETA on next update but will keep you posted via Forum post. Let me know if this helps. 

Thank you and have  a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.

[pgill]

Have heard also that there will be an update to Leica Register 360 to come out (Possibly in March) that will hopefully resolve this.

[pgill]

Has this issue being resolved with the latest update?

[pgill]

Just to follow on from this, the issue is not with Register. The Issue is Recap

[yan.fu · Accepted solution]

Hi @pgill 

We have released a fix to the e57 blurry image issue in 6.0.

Please find the release notes from: 

https://forums.autodesk.com/t5/recap-forum/autodesk-recap-autodesk-recap-pro-version-6-0-0-110-relea...

If you are still experiencing this kind of issue, could you please share one scan that can reproduce this issue with our development team so that they can look into this issue?

Thank you,

Yan