DotProduct Support?

[Light_Guy]

Can anyone tell me if the plugin for the DotProduct scanner still exists? (enables ReCap to load .dp files natively)

Thanks!

[ashwini.murthy]

Hi,

Please request Dot Product for the plugin. They should be able to help.

Thanks,

Ashwini

[vidanom]

Yes, do the following:

[video]

[Anonymous]

Is anyone having trouble loading .dp files since updating to 3.0.2.12? I'm having to use an older install to complete this workflow.  Thanks!

[ashwini.murthy]

Hello,

Works for me in 3.0.2.12. Could you confirm that the codec/plugin is in the correct location.

Thanks,
Ashwini

[Anonymous · Accepted solution]

Yeah.  I dont' know what was wrong.  I closed recap and reopened it and it's working now.  I jumped the gun on the post, sorry!

[ashwini.murthy]

Glad it worked!