I recently installed the new Windows 10 update. When I open autocad it is asking me to activate my copy. When I check the box to get an activation code, it tells me that it cannot be activated due to a serial or version number issue.
Obviously, there is no support for 2010 and I cannot find a customer support number or email address to get this resolved.
Any help would be much appreciated.
TIA!
Solved! Go to Solution.
Solved by Mark.Lancaster. Go to Solution.
@Anonymous
Welcome to the Autodesk User's Community..
Not sure why you upgraded your operating system that will not properly support the 2010 version of Autodesk products. However as of Aug 31 2019, product versions 2010 and earlier can no longer be activated.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
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I did not realize the new update was not compatible.
Thanks for your help
@Anonymous
Windows 10 doesn't support anything below ACAD LT 2016 SP1. Yes it may run or get installed under Windows 10 but history has already shown these Win 10 updates will take down these legacy versions. But at this point you may not have a product to work with anymore if the activation part is messed up. Like I said Aug 31st no more activation for these legacy products.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
I have had a similar problem. I use this software daily, and need it to run my business. I've paid for the software, I own it. Why can I no longer use a product that I own? I need the activation code now.
I run a small business and can't afford to buy the new software. How difficult can it be to provide activation codes? Please help.
@Anonymous
Welcome to the Autodesk User's Community..
I understand your frustration, but we are only users here and relay the message that Autodesk stop supporting activation of product 2010 and earlier as of Aug 31st. We can't provide you an activation code, because these codes come from Autodesk. The reason for the stoppage of the activation of these legacy/retired version is that the system supported by a 3rd party are no longer being supported.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
@Anonymous
Just go to Autodesk AVA (ava.autodesk.com) and follow the activation option. Its chatting not talking but you can also call the activation department at (866) 681-4359
Update: Sorry with AVA you have to type chat with agent and then follow the activation option.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
@Anonymous
Please let the community know of your outcome after speaking or chatting with Autodesk on activating these legacy products.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
You have one thing correct, won't activate. AutoCAD LT 2010 runs perfectly fine even on the latest build 1909 of Windows 10, which hasn't been released to many yet, activation fail, yes, does it work, yes, perfectly fine.
This is a BS money grab from AutoDESK to kill the activation mechanism. Microsoft pushes Win10 FULL upgrades every 6 months, this isn't by user choice, it's forced. Only now, with Win10 build 1909 is it an update, and only if you were on build 1903 before.
Long gone are the companies that honored products that were paid for upfront unfortunately.
I believe that AUTODESK should not do this. Nonsense. Not everyone uses windows 10 as is my case using windows 7. So if I can no longer get an activation code, I lost my software that I paid for it? Pitiful AUTODESK. You have to solve this!
I think that Autodesk doesn't allow me to use the software I bought is something fraudulent. I can undestand Autodesk doesn't support it anymore, but it's shameful it removes the license and doesn't allow to activate again. They think they can force us to keep paying everything they want, but I will not accept that blackmail.
I will never again buy Autodesk product, and I will make sure to do the worst publicity.
Good morning i've need to activation code for autocad lt 2010 license permanently
the license number is
xxx-xxxxxxxx
the code is JC5Q HTNE NH5X JD9R 7R70 9Q2N P3SJ DHPZ
the license worked until November 2019
can you help us?
Did you read any replies before posting?
As of Aug 31 2019 you can no longer activate product version 2010 or earlier.
What is the operating system you're using for this legacy version of ACAD LT?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
There's nothing you can do unless you already have it activated and running on an old machine.
You are no longer permitted to activate it after Aug 31 2019.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
I still have a machine operating Windows XP. Why should I not be allowed to continue to use a product I paid for? If Autodesk wants the convenience of eliminating the activation service, provide a way for legitimate users to have a perpetual activation code. Can you imagine purchasing a new Ford F-350 in 2008 with electronic key fobs, and one day in 2019 attempting to start your truck with unresponsive electronics? No start, no ignition. You go to the dealership and they state "well, the software in your fobs expired, and we will not remedy it. We could, but we don't want to. Of course, you DO still have your truck that you paid for, it's just you won't be able to drive it anymore. We're really sorry about that". Automotive companies have sense not to do something so moronic. It's intellectually dishonest and it's immoral. I sincerely hope that a class action lawsuit is formed against Autodesk over this issue. I'll be the first volunteer to sign the petition. They can call me now. Terry Livingston (251) 287-2605.
Exactly same thing happened to me right now! After updating to WIN10 build 1909 the license has expired and needs to be reactivated. BUT there is no activation possible for 2010 LT version. This is not fair!
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