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Access to ALL previous software is unavailable in product page

Access to ALL previous software is unavailable in product page

eucci
Advocate Advocate
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Message 1 of 4

Access to ALL previous software is unavailable in product page

eucci
Advocate
Advocate

Currently, I am running 2019 software. Product design suite, building design suite, recap.

I need to re-install Inventor on my workstation. However, on my products page all previous versions are unavailable. Only 2020 software is available. I nave been and continue to be up to date on all my software for over 15 years. How do I get access to older software versions restored. FYI, already been in touch with my reseller. No solution yet.

 

 

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Accepted solutions (1)
824 Views
3 Replies
Replies (3)
Message 2 of 4

pendean
Community Legend
Community Legend
Are you the software account admin for your company? Or is that someone else that assigns what you see and do not see?
Are you using the same log-in as previously?

Have you had a change to do research, while you wait? Top 5 links here explain it all https://www.google.com/search?q=autodesk+account+access+to+older+software

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Message 3 of 4

eucci
Advocate
Advocate
Accepted solution
Problem Solved.
After discovering that Autodesk has re-branded my previous software
packages I was able to locate it on my products page.

Thanks
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Message 4 of 4

trakeshBY2A8
Community Visitor
Community Visitor

How do I get access to older software versions restored? As we want to use V2016.

Customer # 5101478283

 

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