Issue trying to repair in Lychee

[Anonymous]

Lychee is having an issue repairing my model. When I click on "repair object using Netfabb Online" it will prompt the "repair initialization" but then nothing happens after that. I went to reconnect my autodesk account but it stays on "connecting" but does not connect. I can't find anything online that remedies this situation. Any advice would be much appreciated. Thanks!

Mod edit: personal info removed

[Anonymous]

I have the same problem - if you search for Netfabb Online Service and click on the link that also fails to work.  Have the axed it?

[Anonymous]

I hope not...I rely on it.

[Anonymous]

Mango3D gave me a link to 3.3.5-beta - the Netfabb button works in that version!

[Anonymous]

Do I contact them?

[Anonymous]

Running 3.4.0 Pro and it won't connect for me either.

[steffen_anders_adsk · Accepted solution]

We do not support or endorse the Lychee software in any way whatsoever, and never have, officially or otherwise.

The Netfabb repair service we ran unadvertised, gratis, and solely at our technical and operational discretion was retired in favour of the new mesh repair capabilities of the July update to Fusion 360, released on the 7th.

• https://www.autodesk.com/products/fusion-360/blog/july-2021-product-update-whats-new/

Watch an introductory video on mesh repair in Fusion 360 here:

• https://help.autodesk.com/view/fusion360/ENU/courses/AP-MESH-REPAIR

Get the free Fusion 360 for personal use here:

• https://www.autodesk.com/products/fusion-360/personal

Finally, if you need the free Netfabb Basic, download the (Premium) installer here and start it without license, or let the trial expire:

• https://www.autodesk.com/products/netfabb/overview
• Netfabb Installation FAQ, Netfabb Basic

Kind regards,

Steffen

[Anonymous]

you suck

[steffen_anders_adsk]

Hello, @Anonymous,

Thank you for letting us know. Of course, it can be unexpected and inconveniencing to suddenly find something retired that you had been able to take advantage of freely without regard or recompense despite it having never actually been promised or guaranteed in terms of availability, capability, or reliability, but please, you oughtn't allow it to make yourself lose composure and dignity. It is not worth it.

We hope you nevertheless find use in our modern, actively developed alternatives, and wish you best of success in your future additive endeavours.

Best regards,

Steffen

[Anonymous]

Thanks for answering, and providing a few follow-ups.

Without going as far as OP, and making any comment on you or Autodesk specifically - it does suck that the service is not available anymore. I get it that is was free, uncommitted,  and unsupported - still sucks 🙂

[Anonymous]

There is no alternative.

"The service was never operated under any promises, guarantees, or even contractual agreements as to its availability, capability, performance, or reliability."

Users never claimed that it was

"The service was never advertised anywhere."

It was all over the net. People did not come to it by accident, It was simple and free. 

"The service was and has always been taken advantage of freely, without application or request for permission, and without recompense by its visitors."

That it was free was the point, it solved simple problems and verified issues. 

"The service has always been run fully and solely at the respective operator's technical and operational discretion, be that the original netfabb GmbH or Autodesk who generously decided to keep the service running when Netfabb joined its range of products."

Lets be clear, it did not steal customers from Fusion, the kind of people who use Fusion were not using Netfabb. It was the amateurs who were learning 3D . Who built models but had no idea what a non manifold vertices was. 

"It is understandable that the unavailability of an element in your particular activities can be disruptive"

Steffan, it reads as insensitive. Do whatever you want. it feels like a big FU. 

[Anonymous]

Oh and you should get rid of the Fusion replacement  page. It is insulting "Hi I killed the free app but now you can pay hundreds of dollars for a program you would have to pay as much to learn" Just put up a "Netfabb has ended " Page. 

[steffen_anders_adsk]

@Anonymous,

"Users never claimed that it was" – Yet you make your complaint sound not as if you had to return something that was only ever lent to you but as if something was taken away from you or that you were denied that you in fact owned or were formally owed.

"It was all over the net." – It is flattering to hear that you would hold word of mouth in at least as high regards as official, Autodesk-sanctioned ads, but any such places "all over the net" were, and are, in fact just that: word of mouth.

"That it was free was the point" – It was free to the visitors because, again, the operators generously decided to not charge for it and to run it, and to continue to run it, entirely at their own expense. It is puzzling how you would derive such a strong notion of eligibility, even entitlement, from the service's mere existence and availability and the generosity and goodwill behind its provision.

"I killed the free app but now you can pay hundreds of dollars" – Once more, Fusion 360 for Personal use costs exactly nothing, as does in fact Netfabb Basic. Please read the provided information properly.

Kind regards,

Steffen

[Anonymous]

"as if something was taken away from you"

It was and you know it was. No, this was not some free thing that you gave away  to everyone, you made users sign in to user it . Only registered users could use it. There were conditions and this account was the exchange. 

""all over the net" were, and are, in fact just that: word of mouth."

Put up a whole site,  made users sign in  and  and have an account to use it yet somehow "we didn't advertise it"  covers the pretense that users didn't lose something ? Trying to make up for the users not being happy by pretending it had no conditions  .

"Once more, Fusion 360 for Personal use costs exactly nothing, as does in fact Netfabb Basic. Please read the provided information properly."

The site says you have to  download Fusion which is another software you will have to learn when Netfabb was a simple upload. If you click on the maine  link it takes you to the 360 pay site that says it is 900 dollars, below is the basic and   I will download basic  and lets see if it is as simple and works like netfabb , a one click upload right?  Meshmixer, Meshlab, and lots of other free programs offer incredibly complex repair systems but this isn't that right? 

" It was free to the visitors "

No,  it was not . You had to sign in. 

"the operators generously decided to not charge for it and to run it, and continue to run it, entirely at their own expense."

A good advertisement for Netfabb. People who had greater needs could use the pay version. All this is just feels like  arrogant insensitivity  . And worse, you knew people were going to be upset. Let's see how 360 stacks up to netfabb for simplicity. 

[Anonymous]

Ok downloaded imported an  stl. Nothing like Netfabb. It refuses to  select and validate the stl . The button  remains gray.  So tell us how to use this like Netfabb. Where is the automatic repair? 

[l.oliveiraH37PZ]

[Anonymous]

There is no "prepare" or "repair"

 

 

[Anonymous]

Found it hidden under the word above the symbol. I hate this already

[Anonymous]

How do you get it to do something? Like for thickening, where do you set the value? You click on thicken and it does nothing. 

 

[l.oliveiraH37PZ]

I think you should check the Fusion 360 forums.

But answering your question, you are on the wrong tab, meshes are manipulated on MESH tab.