Netload not loading

Netload not loading

jvickS2BLK
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Message 1 of 20

Netload not loading

jvickS2BLK
Explorer
Explorer

I downloaded an autocad plugin from my organization and some people can run it but some cannot. 

What I run the netload command and select my file no error's come up but it doesn't even seem like the netload command did anything since there is no dialogue in the command window after. Please help.  

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Replies (19)
Message 2 of 20

Ed__Jobe
Mentor
Mentor

You don't provide much info to go on, so here's a few questions.

  1. If you hit F2, is there any info in the command history that might deal with the netload?
  2. Are you using the same version of AutoCAD as the others for whom the dll works?
  3. Is the folder where the dll is stored listed in the support file search path in Options?
  4. Is the folder listed in the Trusted Paths section of Options?

Ed


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Message 3 of 20

jvickS2BLK
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1. It says "Unknown command press F1 for help"

2. Yes I am using the same version as everyone else. I even did the previous two versions just to make sure. 

3. Yes

4. Not sure how to see that. 

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Message 4 of 20

jvickS2BLK
Explorer
Explorer

4. Yes I figured it out saw it wasnt there and added it. Still doesn't work. 

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Message 5 of 20

Ed__Jobe
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Mentor

@jvickS2BLK wrote:

1. It says "Unknown command press F1 for help"


I'm not talking about when you try to run a command, but when you issue the NETLOAD command. It should just show NETLOAD at the command line, with no error messages.

How are you netloading it? By manually typing in the NETLOAD command?

Ed


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Message 6 of 20

jvickS2BLK
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I type in Netload, hit enter, it takes me to the file I want to load, I open it, nothing happens. 

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Message 7 of 20

Ed__Jobe
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Yes, you said that already, but does the command history (F2) give you any feedback or error messages?

Ed


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Message 8 of 20

jvickS2BLK
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Command: NETLOAD
Command:
Command:
Command: Unknown command "82". Press F1 for help.
Command: NETLOAD
Command: NETLOAD

 

 

This is exactly what it says. 

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Message 9 of 20

jvickS2BLK
Explorer
Explorer

I did have a co worker who had their entire computer factory reset and and installed autocad and the plugin before our organization added all their security measures and it still works after they did that as well. I do not want to factory reset my computer. Hope this could direct this trouble shooting in the right direction. 

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Message 10 of 20

Ed__Jobe
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Mentor

I assume that you typed "82". Are you sure that's a valid command? You can run the ARX command to see if the dll defined any commands. Drag the height of your command line so you can see a page at a time. Type "ARX command {ENTER}" and hit enter to page through all the commands. They are organized by command groups. Look for the group that is defined by your dll and see what commands got loaded. If the group totally missing, then the developer has a bug preventing the dll from loading.

 


Command Group 'ACAD_DIM'
    DDIM, DDIM
    DIMSTYLE, DIMSTYLE
    MLEADERSTYLE, MLEADERSTYLE
    VIEWDETAILSTYLE, VIEWDETAILSTYLE
    VIEWSECTIONSTYLE, VIEWSECTIONSTYLE
Command Group 'AcDmDimCmd'

 

Ed


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Message 11 of 20

jvickS2BLK
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I did not type 82 I clicked on an icon which is supposed to bring up a separate GUI, which if the netload would work would not have been an error. 

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Message 12 of 20

Ed__Jobe
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There could be an issue with the cui not entering the right command. Do the ARX search to verify.

Ed


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Message 13 of 20

jvickS2BLK
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Just did the search and nothing is there for the dll I wanted to load. 

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Message 14 of 20

Ed__Jobe
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Mentor

Then there's nothing more you or I can do. There is most likely a software bug preventing the dll from loading properly. The developer needs to debug it. As to the reason why it runs on other pc's and not yours...the dll might have a dependency on some other dll or app that you don't have installed on your pc.

Ed


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Message 15 of 20

jvickS2BLK
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That is a bummer. Thank you for your help. I am uninstalling everything and starting form 0 to see what happens. 

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Message 16 of 20

Ed__Jobe
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The problem is not with your AutoCAD installation, but the dll you are trying to load. It needs further testing.

Ed


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Message 17 of 20

shubhamraut221195
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Enthusiast

@jvickS2BLK can you check the value of SECURELOAD variable in your autocad application? If it is set to 2, change it to 1

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Message 18 of 20

yoitsarun
Advocate
Advocate

Did you download from app store or manually copied it?

If it is manually copied then can you please check the .dll properties? please tick unlock button on the properties.

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Message 19 of 20

jvickS2BLK
Explorer
Explorer

I tried that and still nothing. 

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Message 20 of 20

jvickS2BLK
Explorer
Explorer

It was manually copied. I unchecked that box and it still does not work. I restarted Autocad as well. 

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