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Error -5.414.0 Overly Broad

Error -5.414.0 Overly Broad

"Common causes: all licenses are in use, server is down, or license is expired"

 

 

Obviously a network license request issue must be one of these things - but not very helpful. Suggest breaking into three error codes for ease of troubleshooting.

 

4 Comments
TravisNave
Mentor

Autodesk does not write the license manager. This is owned and licened by Flexera.  The -5 error simply means that "I can connect to the license manager, but this product is not on it."  Maybe you need to update your license file? 

Anonymous
Not applicable

License file is up to date.

 

If -5 means that a connection was made, this should be indicated in the error handling message. Instead the message says that the server may be down.

 

I don't care if Autodesk writes the license manager or not - the error message in Nastran Editor to the user which can be controlled by Autodesk doesn't give the user the same information you just reported.

TravisNave
Mentor

I don't disagree.  I am just stating that the error handling doesn't come from Autodesk but rather the 3rd party.  With the increasing cloud licensing, I suspect this issue will eventually go away on its own.

mitch.muncy
Alumni
Status changed to: Under Review
 

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