Support Help

[Anonymous]

This is a test post because my other posts are inaccessible by other people other than me. I need support to help sway me in the direction of actually committing to the product past the trial, but it's not looking like that will happen.

[Anonymous]

Here's the content from my other posts:

OS: Windows 10 Pro x64 1709.16299.192
Device: Surfacebook, Intel HD 520
Graphics Drivers: Microsoft's Drivers, as well as Intel's latest drivers 23.20.16.4901

Green/White/Black/Purple artifacts show up on all models (my own, as well as example models) when texture painting, in both 3D view and UV view.

MUDBOX_PAINT_CONTEXT_FLUSH environmental variable has not helped.

[jill.ramsay · Accepted solution]

Hi Ryan,

I'm afraid this is a graphics card problem. Mudbox is not qualified on this card. 

Jill