Playblasting with qt format giving strange error

[prmeily]

Hello everyone, 

I am trying to playblast a movie with the following parameters:

cmds.playblast(filename='pathtofilename.mov', format='qt', widthHeight=resolution,
               showOrnaments=1, percent=100, quality=100, startTime=101, endTime=125,
               compression='png',fo=True,viewer=False, offScreen=True)

but i keep getting this error when trying to playblast on the farm (it works locally with no error whatsoever):

[codecinfo] Error: Cannot open plugin directory /home/mayadev/libquicktime/1.2.4/install/lib/libquicktime (forgot make install?)
RuntimeError: Unable to initialize codec.

Any  idea what that would be the case? Tried setting the LD_LIBRARY_PATH env and still nothing. Any help would be greatly appreciated.

Thanks a lot!

[prmeily]

Any help is greatly appreciated. Is there anything else maybe you need me to provide that might make it easier for you to help me out?

[viru.gupta8]

Have you tried playblast manually ?
If still you are getting errors then it must be codec issue.

[prmeily]

I am able to do a normal playblast on my machine. it is trying to run it on a farm that gives the codec error. Very strange, i do not know what i am missing.

[prmeily]

Directly sending a playblast from the terminal outside of our envs using maya's default compression and format (i didnt set them):

import os
os.environ['MAYA_DISABLE_CIP'] = '1'
import maya.standalone
maya.standalone.initialize()
import tempfile
import maya.cmds as cmds
temp = tempfile.NamedTemporaryFile(delete=False, suffix='.mov')
cmds.file(filename, open=True, force=True)
mayaPB = cmds.playblast(filename=temp.name, fo=True, startTime=100, endTime=126)
maya.standalone.uninitialize()
os.exit(0)

sent it tractor and got same error:

[codecinfo] Error: Cannot open plugin directory /home/mayadev/libquicktime/1.2.4/install/lib/libquicktime (forgot make install?)
RuntimeError: Unable to initialize codec.

[tom-ma]

I'm getting the same "Unable to initialize codec" error, as well as the same "(forgot make install?)" error with libquicktime when running the SGTK "Playblast to Create..." command.

Steps to reproduce:

* Open/create a scene in SGTK in Maya (I'm using Maya 2023.2 with tk-maya v0.12.1 and tk-multi-reviewsubmission v1.3.0)

* Select ShotGrid > Playblast to Create...

Expected behaviour:

A playblast is created and submitted to ShotGrid Create.

Actual behaviour:

Script editor shows this error:

// Error: SG tk_multi_reviewsubmission: Unable to initialize codec.

Terminal shows this error:

[codecinfo] Error: Cannot open plugin directory /home/mayadev/libquicktime/1.2.4/install/lib/libquicktime (forgot make install?)

Anyone have any thoughts on how I make it find the codec correctly?