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Maya is not working after opening

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12-07-2017
02:30 PM
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hello,
Maya on my MacBook suddenly crashed while I was working on my character set up - the character, grid and the whole environment where the work is being done are not opening up in any of Maya files.
I have reinstalled Maya, but this didn't solve the problem.
The attached video shows what appears on the screen right after Maya is open, and nothing else appears in the software.
Hoping to get help from you, thank you.