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Maya is not working after opening

Maya is not working after opening

Anonymous
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Maya is not working after opening

Anonymous
Not applicable

hello,

 

Maya on my MacBook suddenly crashed while I was working on my character set up - the character, grid and the whole environment where the work is being done are not opening up in any of Maya files.

I have reinstalled Maya, but this didn't solve the problem.

The attached video shows what appears on the screen right after Maya is open, and nothing else appears in the software.

Hoping to get help from you, thank you.

 

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mspeer
Consultant
Consultant

Hi!

 

Try a reset of your preferences.
Rename the folder prefs in folder 2018 to something like prefs_backup, or to reset everything, the folder 2018 to 2018_backup (or even the maya folder to maya_backup). Maya creates new folders (don't copy preferences from previous Maya versions). Detailed at:
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-May...

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