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What's wrong with these broken features ?

What's wrong with these broken features ?

babamgido11
Contributor Contributor
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10 Replies
Message 1 of 11

What's wrong with these broken features ?

babamgido11
Contributor
Contributor

Hello. Today I will be harsh and I must apologize in advance to people who do not deserve this, but there are also people who deserve every last bit of it.

 

Today I downloaded Maya 2023 trial, started modeling and boom ! As soon as I activated multi cut tool viwcube vanished again ! I reported this bug almost a year ago ! You yourself said- guys, viewcube is back, enjoy ! And since then this feature never worked a single day. Coders who are responsible for the most advanced 3D software in the world can't fix the viewcube during one year period ? Or you think "pfff, it's just a viewcube for chris's sake. who gives a **** !" How this kind of attitude is acceptable in a serious company like yours ?

 

Every one is busy I understand. BUT THIS IS YOUR JOB ! AND THIS ISN'T My JOB to report the same bug over and over again when your team does nothing about it ! I must be working on my model now, not dong this ! If you did your job as you're supposed to, I would be doing my job now and not wasting my time.

 

And what's wrong with this modeling thing when shift drag extrude and shift drag inset stops working ? When symmerty enabled ? I am also talking about it like forever ! Are you even looking into these problems ? Do you have some dedicated team ? YOUR MODELING TOOL IS BROKEN AND A MESS, it does not work ! It's not my imagination, I am not crazy or making this up ! look  at video files, in the first case shift drag does not extrude, it is dragging the whole model, starts working again only after cleaning history ! In the second instance symmetry is just broken without any reasons, how am I supposed to model with this ? Clear hostory every 3 seconds ??

 

You roll new releases one after another and yet these simple things remain broken. How many years should I wait for them to get fixed ? If they are not going to be fixed, at least tell us, we'll just stop wasting our time on reporting bugs, then after a while we'll also stop using your program, cause at this point it feels humiliating to tell the truth. Asking for some simple things that should be working out of the box in a program that costs an arm and leg.

 

1,652 Views
10 Replies
Replies (10)
Message 2 of 11

hamsterHamster
Advisor
Advisor

Although I'd somewhat agree with your dissatisfaction, I'd also suggest to avoid video recording the issues from the external camera, use screen capture software instead, or (never tried myself however) there's a Autodesk's Screencast software, which records you can add when you post. Or, at least, speak up while recording about what hotkeys are pressed, otherwise it is mega-"go figure", and seldom anyone is going to waste time trying to replicate vaguely defined problem.

 

It is a matter of preference, of course, yet I personally consider those shift+drag extrude tools dangerous (and keep them disabled), as I can unintentionally make micro-extrusion even when shift-selecting multiple elements. Which, might be the case with the second video where symmetry doesn't work; too many unknowns.

 

If you keep experiencing issues, post a zipped MA with the problematic geo and desired result, so anyone can see and try right away.


,,,_°(O__O)°_,,,
Maya2019.1 @ Windows10 & GeForce GTX1080Ti

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Message 3 of 11

babamgido11
Contributor
Contributor

Hello. The only time extrude sign appears is when you use extrude operation. In my video you can clearly see extrude sign, but extrude operation isn't working, so I think the problem is visible pretty clearly, on the second video you can also clearly see symmetry isn't really symmetrical when I am using multi cut operation. Problems are obvious in both cases and well documented.

 

And we may argue about how important or useful is shift-drag extrude operation, but in the end it's a matter of preference and if it's in the program it SHOULD be working. Same with viewcube. If it is in the program, it is announced as a feature, it should be working. At least that's my take on it. If we are talking about Maya level programs, it is beyond me how these simple things stay unfixed release after release. I would understand if nobody reported, but I reported these problems myself.

 

I know that maya is mainly animation software, but that does not mean other tools should be broken, right? You activate multi cut and viewcube vanishes ! lol, why ? What one has to do with another ?) Is this that hard to look into these problems and fix them? You push one button another operation stops working, sometimes summetry is broken without any reason, extrude not working properly- All this in a very expensive and high end software ! in the end it all feels very messy and broken and spoils the overall impression about the program.

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Message 4 of 11

hamsterHamster
Advisor
Advisor
Can't comment much as I am not using neither shift-extrude not viewcube, thus to me the issues you are experiencing are obscure. However, I could reflect on and perhaps offer some solution were I be able to lay my hands on actual geo with issue.
And, yes, deleting the History often solves the issues with tools, although it is not like "every 3 seconds".


,,,_°(O__O)°_,,,
Maya2019.1 @ Windows10 & GeForce GTX1080Ti

If the post was helpful, click the
 ACCEPT SOLUTION  button, so others might find it much more easily.

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Message 5 of 11

babamgido11
Contributor
Contributor

Well, maybe not every 3 seconds, but literally every 15-20 seconds, after every 2-3 operations the problem occures again. Basically, If symmetry is enabled I can't use my prefered method of modeling . This feature works without any problem in all other programs, in 3ds max you can model with it all day long. Meanwhile there is "Maya ideas" section in this forums where lots of people post their original ideas what features should be added to make program even better and at this point all this becomes ridiculous.. What original ideas ? When most basic functions are not working.

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Message 6 of 11

hamsterHamster
Advisor
Advisor

Again, can't comment much as our workflows don't match.

To make a case and stop this fruitless rant, if you say: every 15-20 secs, then you will be able to create problem case in a minute or less. Then, could you post such geo (keep history) as zipped MA and state what tool where doesn't work, show screenshots.


,,,_°(O__O)°_,,,
Maya2019.1 @ Windows10 & GeForce GTX1080Ti

If the post was helpful, click the
 ACCEPT SOLUTION  button, so others might find it much more easily.

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Message 7 of 11

abercaine
Advocate
Advocate

yes what causing the issue is the shift+extrude, it's like it's messing up the components. Using the regular extrude will work as expected.

Message 8 of 11

babamgido11
Contributor
Contributor

Here I attached the zip file. You can check it out. in example 1 shift drag extrude isn't working. Just open the file, enable object x or topological summetry and then try to shift-drag extrude from any outer edge, it just won't unless you disable symmetry or clear the history and it does it all the time. In an example 2 same model and same the problem, but this  time with shift-inset. Try to inset any polygon, it won't, scales the whole object.

 

As for viewcube, the problem is on the surface - just inable viewcube from heads up display, then enable multi cut and viewcube will be gone, it has compatibility issues with some tools.

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Message 9 of 11

babamgido11
Contributor
Contributor

Yes, regular extrude is working, but try to use regular extrude with this method of modeling https://youtu.be/Zv2lDwbLcIU?t=138   

it would take much longer. My point is -features should work as they are edvertised or removed altogether. There  will always be some bugs or crashes, but broken tools that never work are unaccaptable. Modeling tools should work in a modeling program. 

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Message 10 of 11

hamsterHamster
Advisor
Advisor

This is why I mentioned being somewhat in accord with your disappointment.

It appears to me that the polyEdgeExtrude might be the root of the problems.

Historically, there was no poly edge extrude initially, it is later addition, and never worked safe way to me - after edge extrude, the pivot of any selected faces relocates to random position, and that's why:

  • Symmetry might stop working in your example1.mb - as you do edge extrude followed by extruded faces;
  • the modeling method in the Youtube you were after is hard in Maya - the edge extrude transform gizmo is locked to normal axis (at least in M2019).

The pivot of selected single face (created by edge extrusion) is offset, which messes with SymmetryThe pivot of selected single face (created by edge extrusion) is offset, which messes with Symmetry

Therefore, I stuck to face extruding + Multi-Cut tool workflow, which works just fine.

Perhaps you might use this simplistic keystroke saver:

 

 

PolyExtrude;
MoveTool;
// select both commands and MMB drag to the Shelf

 

 

which will add edge extrusion and switch to Move tool instead, allowing you to transform edge as in youtube example. Note that it will work in a limited way - you shouldn't change some extrude parameters, like add more divisions. If you activate it from the Shelf then you can repeat it with the default g-hotkey, and if you find it useful, consider mapping it to some dedicated keystroke.

Yes, then perhaps you'll need to delete the History only when you switch from edge- to face extrusion.

 

Can't comment/advice on Viewcube.


,,,_°(O__O)°_,,,
Maya2019.1 @ Windows10 & GeForce GTX1080Ti

If the post was helpful, click the
 ACCEPT SOLUTION  button, so others might find it much more easily.

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Message 11 of 11

babamgido11
Contributor
Contributor

Hey, thanks for your time. For now I am just doing my job in another program. I posted this here, so maybe it gets some attention and gets fixed. Edge extrude is a whole separate modeling method which many people use. This feature to be this broken in 2022 is just crazy ! 

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