HELP: Black Polygons and Texture Not Visible after Smoothing

[Anonymous]

I am currently texturing a character model. I'm doing texture tests on her hair and when I assign a new texture to her hair, it shows up fine, but after I smooth it (even in smooth preview) the texture disappears and turns black. This also appears on other parts of the model without smoothing them. When I render it in mental ray, the texture shows up. 

The problem is not coming from these common issues below (I have looked into every single one of the below issues):

- The normals are fine, they do not need to be reversed. 

- The geometry is NOT NURBS.

- It is not a renderer issue, the textures do not show up in any of the viewport renders. 

- I have tried clamping the texture resolutions, thinking maybe this was a problem. 

Like I said, the textures show up when the object is NOT smoothed. 

The only issue is that when I tried to convert the polygon faces, to subdivs, it would not allow me to do so. 

The first image, with the textures is not smoothed, the second image is what happens after I smooth it. 

[Anonymous]

This has just happened to me as well! I checked my normals and they are facing out, 2 sided lighting is on as well. The geometry is assigned to the correct texture and is showing up in the texture editor. Only turns black when I hit 3 for smooth preview. 

[mspeer]

Hi!

Please upload a scene-file (i don't need the whole model, just the part that shows the problem).

[Anonymous]

Hi,

I know I'm not the original poster, but I had the same exact problem and I've been looking everywhere but cannot find a solution and I was hoping that you could take a look at the this scene if you have the time.  This is just part of the geometry with the problem.    

Thank you!

[mspeer · Accepted solution]

Hi!

A) Modeling Menu: Mesh Display -> Color Set Editor, delete the Color Sets, or

B) Attribute Editor: clone_BodyMainShape -> Mesh Component Display -> Display Colors (uncheck)

[Anonymous]

I have spent literally months trying to figure out the problem, I've looked online, asked other 3D animators - let's just say that I gave up on anyone knowing how to solve this...and you were able to that in less than 24 hours after I made this post...unbelievable 

Thank you!

[mp34]

I really hope someone got fired for adding this new feature that has caused so much frustration and confusion.

The color set editor - thanks a bunch Autodesk. Keep up the great work.

Any chance you could stop breaking things as you go? Or maybe think about the implications that adding something like this will have - for instance people wondering why their geometry goes black  when it's smoothed.

[Anonymous]

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@mspeer wrote:

Hi!

A) Modeling Menu: Mesh Display -> Color Set Editor, delete the Color Sets, or

B) Attribute Editor: clone_BodyMainShape -> Mesh Component Display -> Display Colors (uncheck)

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Thank you very much, very helpful to me.

[Anonymous]

Thanks,

I got afraid it has something to do with normals, but removing the color set worked, although I have no idea how it gotcreated in the first place. I'm certain I haven't created one.

Your post should be marked as a the solution.

[soledad.ramirez]

Thank!!

[academicoandres]

This solution also worked with Maya 2020 to anyone wondering if it happens in latest versions of Maya. This happened to me as I was trying to put blendshape deformers into a mesh. I needed to sculpt some parts of a rigged character and correct some deformations. I was smoothing my mesh on the viewport I encountered the problem, and it went black sometimes or green as well. It is very likely that a lot of animators may find this problem if they use blendshapes in rigged characters that have color sets.
The display colors unchecked option worked pefectly. Thank you!

[VickyVaporub]

thanks. You made my day. I've been stuck for hours...