Experienced Maya user, need urgent help, cannot find solution even on reinstall.

Experienced Maya user, need urgent help, cannot find solution even on reinstall.

Anonymous
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Message 1 of 3

Experienced Maya user, need urgent help, cannot find solution even on reinstall.

Anonymous
Not applicable

I have been having a really weird issue on Maya 2020 and Maya 2022 today. I have reinstalled the whole program and deleted all folders with Maya files and still does not work. The problem is when i try to insert an edge loop or a multi cut on a symmetry, it never cuts all the way, every time, it also somehow crosses and connects to vertices it shouldn't connect to.

 

Using multi cut with symmetry turned on - 1

Here i simply clicked left click to proceed with multi cut - 2

The outcome (turned on wireframe so can see bottom face) - 3

 

These are the solutions i have tried and not worked:

  • Resetting both loop and muti cut tools
  • Deleting saved preferences
  • Uninstalling and reinstalling (tried 3 times)
  • Deleting all folders associated with Maya on my PC
  • Cleared my PC temp, %temp% and prefetch folders

I have no idea what to do now, and i am working on an upcoming deadline for studies, would really appreciate quick reply with solution.

 

Thank you.

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Message 2 of 3

hamsterHamster
Advisor
Advisor
Accepted solution

Same here, M2019. And, I am guessing, this is "normal".

Does same happen if you already have an edge in the middle of the cube?

hamsterHamster_0-1636852764283.png

Imx, Multicut usually doesn't work if one edge is crossed more than once.


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Maya2019.1 @ Windows10 & GeForce GTX1080Ti

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Message 3 of 3

Anonymous
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HamsterHamster, thank you for the reply.

 

It works if i have a cut through the middle thank you for the solution. Although is there a solution to make it so that i do not need a loop in the middle first. Till now this was never an issue. I have been using Maya for 2 years and this never was a problem for me.