Maya2018 wacom viewport tumble bug

[bwhitmire01]

 Hi everyone, I am running into this issue in Maya 2017 where, WITHOUT holding the Alt key, my view-port in tumbling when my tablet is on the surface. It's driving me insane. How do i get this act normally?

[sean.heasley]

Hi @bwhitmire01 and welcome to the community!

Have you tried deleting your settings/preferences?

You also may want to check to make sure the drivers for you tablet are up to date.

Please let me know if anything changes!

[sean.heasley]

Hi @bwhitmire01

Just wanted to check in to see how things were going. Are you still having this issue?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[bwhitmire01]

Hi Sean, unfortunately I haven’t properly tried this yet as I have been away from work but will be back this coming week, I will keep you posted ASAP!!!!!

[sean.heasley]

Hi @bwhitmire01

No worries! I'll keep an eye on this thread and check in with you in a few days unless you get back to me before then !

[sean.heasley]

Hi @bwhitmire01

Just wanted to check in to see how things were going. Are you still having this issue?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[bwhitmire01]

Hello Sean! 

Unfortunately it is still not working. When hovering over the screen, is it manipulating the view port which makes it impossible to work.  Myself and my IT guy at work cannot sort it out yet.

The driver that we have is ( 6.3.29-6)

How can i get this working properly? Thank you. 

- Brian 

[pavelR.]

If you're on windows, try disabling 'windows ink', and if your tablet/Cintiq supports touch, turn it off, either via software or using that (weird) switch they added on the latest Intuos models.

I ran into some issues that if touch is enabled..and it is being used in Maya, the mouse-scroll stops working ...and besides having the most awkward 'multi touch experience' I have ever seen.. I get an app-crashfor free when closing Maya. Happens only if touch is being used...and ofc only in Maya...

If you cannot get your pens mapped using non-windows-ink, delete them (pen presets, Wacom Tablet Properties) at preferences and hover again over the tablet/Cintiq, it will re-detect it. Then try to change the mapping to not use Windows-Ink.