Need help for Shattering object.. using Maya 2018

[jchen210149]

I'm trying to use the Shatter effect on a house model and it give me an error almost all the time

I have tried (delete the history, freeze transformation, assign new material, decrease the shards ) but it just keeps giving me errors,sometimes even crash.

It did apply successfully one or two time,  very confuse now.....

thanks for all helps

[mspeer]

Hi!

The solid shatter script only works with "clean" meshes. Here this means a simple and clean topology creating one closed object.

Based on the provided screenshot your object does not look like this.

Sorry, I doubt you will be able to use solid shatter with this object.

You can try one of the other shatter options.

For further help, please upload the scene-file.

[jchen210149]

Thanks for helping

I try only do one object (01.jpg) clear history and apply new material

it works and than show another error (00.jpg)

scene file https://drive.google.com/file/d/1p_hStQyB8Ik7MwRJm1SI_qT9LwHZ6Mbx/view?usp=sharing

[mspeer]

Hi!

There is a problem with the material connection of polySurface1.

The easiest way to correct this is:

Simply assign a new material to polySurface1.

[jchen210149]

I did apply a new material

and it works

but than it crashed and show 01.jpg...

[hoganburrows]

Maya will not help you.

try pulldownit, it’s very affordable and the demo will let you do a small number of fragments.

If you have the time, do it by hand 🤮

please sort you destruction pipeline Autodesk!! 

[jchen210149]

sorry I don't know what you mean...

I should use Pulldownit istead of Maya shatter?

..and I mean 00.jpg at message5,I typed it wrong

[mspeer]

Hi!

Please be more specific, what does this mean:

"but than it crashed and show 01.jpg..."

What do you do before it crashes.

For me it's:

1. Open the scene

2. Select house (polySurface1)

3. Assign new Material (Maya > Phong)

4. Apply Solid Shatter with default settings

=> Done, no crash.

[jchen210149]

1. Open the scene

2. Select house (polySurface1)

3.Delete history

4. Assign new Material (Maya > Phong)

5. Apply Solid Shatter with default settings

=> Done, crash.

[mspeer · Accepted solution]

Hi!

So it crashes right after finishing the shatter operation without any further action by you?

That's strange.

Based on your scene it looks like you use the first Maya 2018 release, so i recommend to update to Maya 2018.5 (the version i used to test this).

You may also try a reset of your preferences after you installed Maya 2018.5.
Rename the folder prefs in folder 2018 to something like prefs_backup, or to reset everything, the folder 2018 to 2018_backup (or even the maya folder to maya_backup). Maya creates new folders (don't copy preferences from previous Maya versions). Detailed at:
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-May...