Maya Startup: File read errors, data loss

[alex.bannerman]

Been having issues for a few weeks now when I open certain scenes. I've been losing the textures, having data loss/file read errors and crashing several times a day. Looks like there's a few errors here. See below. Let me know if you need the scene file. It is quite large.

file -f -new;
// Warning: file: C:/Program Files/Autodesk/Maya2018/scripts/startup/rememberViewportSettings.mel line 29: Active stereo does not work with Aero enabled. Active stereo has been disabled. // 
// untitled // 
commandPort -securityWarning -name commandportDefault;
onSetCurrentLayout "Maya Classic";
// Warning: file: C:\Users\alex.bannerman\OneDrive - Ward and Burke\Documents\maya\2018\prefs\filePathEditorRegistryPrefs.mel line 4: filePathEditor: Attribute 'aiImage.filename' is invalid or is not designated 'usedAsFilename'. // 
// Warning: file: C:\Users\alex.bannerman\OneDrive - Ward and Burke\Documents\maya\2018\prefs\filePathEditorRegistryPrefs.mel line 5: filePathEditor: Attribute 'aiPhotometricLight.aiFilename' is invalid or is not designated 'usedAsFilename'. // 
// Warning: file: C:\Users\alex.bannerman\OneDrive - Ward and Burke\Documents\maya\2018\prefs\filePathEditorRegistryPrefs.mel line 6: filePathEditor: Attribute 'aiStandIn.dso' is invalid or is not designated 'usedAsFilename'. // 
// Warning: file: C:\Users\alex.bannerman\OneDrive - Ward and Burke\Documents\maya\2018\prefs\filePathEditorRegistryPrefs.mel line 7: filePathEditor: Attribute 'aiVolume.filename' is invalid or is not designated 'usedAsFilename'. // 
// AbcExport v1.0 using Alembic 1.5.8 (built Jul 13 2016 18:28:45)
# pymel.core : Updating pymel with pre-loaded plugins: mayaHIK, invertShape, GamePipeline, CloudImportExport, curveWarp, tiffFloatReader, MASH, poseInterpolator, bifrostvisplugin, ATFPlugin, hairPhysicalShader, ikSpringSolver, ik2Bsolver, xgenToolkit, AbcExport, retargeterNodes, VectorRender, gameFbxExporter, OpenEXRLoader, lookdevKit, Unfold3D, Type, modelingToolkit, deformerEvaluator, GPUBuiltInDeformer, fbxmaya
evalDeferred "shaderBallRendererMenuUpdate";
// Warning: line 1: filePathEditor: Attribute 'aiStandIn.dso' and label 'Standin' have been saved already. // 
// Warning: line 1: filePathEditor: Attribute 'aiVolume.filename' and label 'VDB' have been saved already. // 
// Warning: line 1: filePathEditor: Attribute 'aiImage.filename' and label 'Image' have been saved already. // 
// Warning: line 1: filePathEditor: Attribute 'aiPhotometricLight.aiFilename' and label 'IES' have been saved already. // 
import arnold
// Successfully imported python module 'arnold'
import mtoa
// Successfully imported python module 'mtoa'
import mtoa.cmds.registerArnoldRenderer;mtoa.cmds.registerArnoldRenderer.registerArnoldRenderer()
Maya 2018 importing module pymel 1.0.10 (C:\Program Files\Autodesk\Maya2018\Python\lib\site-packages\pymel\__init__.pyc)
# Error: Register failed for arnoldAOVChildSelector # 
// Successfully registered renderer 'arnold'
// Warning: file: C:/Program Files/Autodesk/Maya2018/scripts/startup/autoLoadPlugin.mel line 35: Loading plug-in "mtoa" has resulted in changes to the scene that may need to be saved. // 
// AbcImport v1.0 using Alembic 1.5.8 (built Jul 13 2016 18:28:45)
updateRendererUI;
updateRendererUI;
closeNodeEditorEd hyperShadePrimaryNodeEditor;
file -f -options "v=0;" -ignoreVersion -typ "mayaBinary" -o "C:/Users/alex.bannerman/OneDrive - Ward and Burke/Documents/Visual Safe Systems of Work/Projects/14 Caisson Sinking/04 Autodesk Maya Files/scenes/6m ID Shutter_v028.mb";addRecentFile("C:/Users/alex.bannerman/OneDrive - Ward and Burke/Documents/Visual Safe Systems of Work/Projects/14 Caisson Sinking/04 Autodesk Maya Files/scenes/6m ID Shutter_v028.mb", "mayaBinary");
requires "OpenEXRLoader" "2012";
requires -nodeType "aiOptions" -nodeType "aiAOVDriver" -nodeType "aiAOVFilter" -nodeType "aiSkyDomeLight" -nodeType "aiStandardSurface" "mtoa" "2.1.0.1";
requires "stereoCamera" "10.0";
updateRenderOverride;
requires "rpmaya" "2.0";
# Error: line 1: RuntimeError: file <maya console> line 1: Plug-in, "rpmaya", was not found on MAYA_PLUG_IN_PATH. # 
requires "xfrog" "1.0";
# Error: line 1: RuntimeError: file <maya console> line 1: Plug-in, "xfrog", was not found on MAYA_PLUG_IN_PATH. # 
requires "stereoCamera" "10.0";
// Warning: line 0: swatches file depend node not found, icon discarded: a // 
// Warning: line 0: swatches file depend node not found, icon discarded: bentonitePipe // 
// Warning: line 0: swatches file depend node not found, icon discarded: plywoodEdge // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_eight // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_thirteen // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_six // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_two // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_three // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_eleven // 
// Warning: line 0: swatches file depend node not found, icon discarded: i // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_four // 
// Warning: line 0: swatches file depend node not found, icon discarded: b_spec // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_eighteen // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_fourteen // 
// Warning: line 0: swatches file depend node not found, icon discarded: bm_a // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_five // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_nineteen // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_seventeen // 
// Warning: line 0: swatches file depend node not found, icon discarded: waterTpiece // 
// Warning: line 0: swatches file depend node not found, icon discarded: bm_e // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_one // 
// Warning: line 0: swatches file depend node not found, icon discarded: d // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_twelve // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_seven // 
// Warning: line 0: swatches file depend node not found, icon discarded: surfaceShader2 // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_ten // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_nine // 
// Warning: line 0: swatches file depend node not found, icon discarded: b // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_fifteen // 
// Warning: line 0: swatches file depend node not found, icon discarded: foamSpots // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_sixteen // 
// Warning: line 0: swatches file depend node not found, icon discarded: rebar1 // 
// Warning: line 0: swatches file depend node not found, icon discarded: waterPipe // 
// Warning: line 0: swatches file depend node not found, icon discarded: c // 
// Warning: line 0: swatches file depend node not found, icon discarded: piles_twenty // 
// Warning: line 0: Errors have occurred while reading this scene that may result in data loss.

[sean.heasley]

Hi @alex.bannerman

I'd like to test the scene on my machine to see if the same errors occur so when you get a chance, can you please zip and attach the scene file here or via dropbox/google drive or another file sharing program so I can take a look at it?

If the file is confidential in anyway, please feel free to send it to me in a private message!

[alex.bannerman]

Thanks man, I'll send you a zip file in a bit. 

Having some further errors. With Arnold the rendering engine shows up fine. But when I close the dialog box and reopen it the box is empty. I need to restart Maya for it to work again. I reinstalled Arnold but the issue persists. Also just there when I save the file I get a warning saying the file cannot save.

[sean.heasley]

Hi @alex.bannerman

Ok sounds good, I'll keep an eye out for your post with the file!

[alex.bannerman]

I've PM'ed you the files

[sean.heasley · Accepted solution]

Hi @alex.bannerman

I was able to load all three scene files with minimal errors aside from a few missing shaders which makes sense since I didn't set up the file paths.

That said, it looks like it may be something with your Maya. You may want to try deleting your settings/preferences and/or perform a clean uninstall/reinstall of Maya.

Just be sure to backup your projects folder so you don't lose any data!

Please let me know if this helps or if you need any more assistance!

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Kudos are greatly appreciated. Everyone likes a thumbs up!

[alex.bannerman]

Thanks for taking a look. I've deleted preferences a few times. Doesn't make a difference. I'll try a fresh install and get back to you if this fixes any of the issues I've been having. Think Maya crashed up to 10 times just today...seems to occur when I cancel a single frame render or when I turn on/off the referenced files.

[sean.heasley]

Hi @alex.bannerman

Just wanted to check in to see how things were going. Did the clean uninstall/reinstall help you at all?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.