Maya error

[Anonymous]

Hi friends, I need your help, I was working in Maya doing animation, when I was saving my computer got stuck and I had to restart it, So I opened the file again and all my animation was deleted. there is no animation and the characters disappeared. And Maya created another file but I can open in Maya, for example : JuanAnimation15.mba17608, Help me please!!!!! =(

[sean.heasley]

Hi @Anonymous and welcome to the community!

That file is probably a backup Maya tried to make since your PC crashed.

Its possible the files are corrupted but i'd like to take a look at them first. 

When you get a chance, can you please zip and attach the scene file here or via dropbox/google drive or another file sharing program so I can take a look at it? If the file is confidential or under NDA please send it to me in a private message instead of posting it here.

[sean.heasley]

Hi @Anonymous

Just wanted to check in to see how things were going. Are you still having this issue?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[Anonymous · Accepted solution]

Hi Sean, I hope this message finds you well, sorry for answer until now, but I was busy, I fixed, what I did was erase the numbers of the file ( animation.mba123 for example)  and I opened it in Maya and it worked.

Thanks my friend.

JuanGarcia

[sean.heasley]

Hi @Anonymous

Great! Glad you're back up and running!