Maya 2017 on Mac - pixelated viewport on 4k screen

[Anonymous]

Hi,

I am currently running Maya 2017 on Sierra.

While the interface looks amazing, the viewport doesn't scale and looks super pixelated.

I used to work with windows where this did not happen.

Will this be updated in Maya 2018? Or is there something I could do to fix it.

Thank you ver much in advance. If more information is needed please let me know.

Regards

[Anonymous]

Do you mean lines have jagged edges? 

Have you tried playing around with the UI scaling in Preferences -> Interface ?

Also, check your viewport 2.0 settings for Aniti-aliasing, turn it on. This may slow your viewport down a little depending on your hardware, but most modern GPUs in mac hardware can handle this. 

Autodesk Knowledge Base

[Anonymous]

Hey, thanks for your message,

No it's not the edges, it's the fact that the viewport is being rendered at the wrong resolution.

The more I increase MacOS scaling, the blurrier the viewport gets. 

I tried disabling scaling of Mac OS al together at system preferences, which makes the viewport render perfectly.

However, the problem now is that the ui is to small. 

I hope you understand what I mean... Kinda hard to explain!

Regards

[Anonymous]

Yes I understand, unfortunately I don't have a 4k display to test. 

If you disable MacOS scaling, can you compensate with Maya UI scaling? 

[Anonymous]

Thanks for your message halfloaf.

The thing is, is that the scaling settings are gone, which - I believe - is caused by the last update for 2017.

I will post a screenshot when I get home. 

[Anonymous]

Sorry, I'm not much help but it seems there is no support for Hi res viewports...see below.

https://knowledge.autodesk.com/support/maya/learn-explore/caas/discussion/t5/Maya-LT-Forum/Retina-Hi...

There is also this one

https://forums.autodesk.com/t5/maya-forum/hidpi-support-in-maya-2016-for-mac/td-p/5855730

Seems odd as hi dpi screens have been around for about 5 years now!

[Anonymous]

That's very interesting. I really hope autodesk will support OSX the same as Windows when it comes to dpi-scaling, because Maya scales so flawlessly on Windows.Especially since pretty much all apple devices today run scaled high-dpi displays. 

It would be fantastic if the autodesk team could give an update that they are aware of this issue. : - ) 

One can only hope!

Thank you for your time and effort halfloaf!

Regards

[gbproenca]

Same Issue here, but on windows 10. FOr now I noticed that when I move maya's window (not using it on full screen), sometimes the display gets better. This happens even when I do a Screenshot and paste it to photoshop. depending on the window size or position the display gets better or worse.

[dulaney]

Bumping because this is still a problem with Maya 2020.2 on MacOS 10.15.5

there is still no UI scaling option on the Mac version either.