Please advise where I gain access to Maya Extension 2, as I cannot locate it in my account anywhere. Extension 1 is still available in the Product Enhancements archive, but its no longer listed under the ECSU Updates & Add-ons section like it was in the past. In fact that the ECSU updates section for 2016 is now completely blank, when I'm pretty sure it was populated with data when I last downloaded Extension 1. The 2015 suite for example still has everything in its update section.
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any eta on this getting resolved? i'm on maya with softimage maintenence.
is this extension available for educational license as well (yet). I cannot see it under my accounts downloads or updates
didnt found anything about the educational license at least on the last pages.
A yes or no or maybe would have been enough
I've forwarded your contact internally so people can look into your specific case. I've heard it is fixed but haven't received official word that is is indeed fixed. So I'm hesitant to post. For thos that still have trouble, please log a support case. If you need access urgently feel free to private IM me and I will send your info also to the team that can investogate your accounts.
I saw the educational version show up today, it doesn't appear at the top of the list, you have to scroll down. I can't seem to get it to license, is there a new procedure? I even tried generating another license, it gives me a screen to specifiy the license server, I choose the single server and give it the name and I get a "Network License not Available Error [-96.7.0]". I can ping the server, and previous versions still work. On trial for now...
Is there any ETA for user of Maya with Softimage? Nothing pops up in my Autodesk Application Manager and there is also nothing under my profile updates via my Autodesk account. Thank You.
Note: I have started a Support Ticket with Autodesk as well, but this is something that should be fixed for all users.
Hello Buic,
Thank you for the reply. I just checked my account two minutes ago, and when I click on "Maya with Softimage" for products, and go to "Downloads" it now appears as an option under "Updates & Add-ons." However, if I click at the bottom of that same pop-up where it says "View All Enhancements" it brings me to a different page where it is supposed to show all the enhancements that I have, and it is not there. I can grab it the first way though.
In addition, I also checked my Autodesk Application Manager, and that still does not have any updates. I do prefer to grab my files via the Application Manager.
Thank you for following up and, yes, I can grab the files now only one way, the other two do not show anything yet. Do you know if they are working on the Application Manager, as well?
Thanks again for the fast reply and help!
We have no news to report on this at the moment @Anonymous.
Hello Buic,
I just checked my Autodesk Application Manager, and it is still not picking up the Extension 2 Update. Do you know when this might be fixed?
Thank You.
@Anonymous
If you check for Extension 2 under the ECSU hopfully you'll see it even if you're an educational customer. I'm education, though I am both volume licensed and individually licensed for almost everything. It doesn't show up under my Maya 2016 licenses, but it does show up under all of my ECSU licenses as of about 2-3 weeks ago.
If your not licensed for the ECSU, request that, and you'll hopfully gain access to Extension 2 immediately through its download page.
I cant see it under education license of ECSU. I can see maya, max, mudbox etc but not extension2
I wonder why this is so confusing?
hello all maya extension is now available for download on the EDU package just downloaded it is a sperate programe so you will need to copy your 2016 pref files into 2016.5 for your customised settings , also new mental ray download aswell. hope this helps anyone that is strugeling 🙂
.leon
Hello,
I read through the entire thread and I went to my account page and clicked the downloads section and looked for the products and updates section and I see no link to download extension 1 or two for maya. 😕 Can anyone help or please provide a direct download link to EXT2? The only one I find is for educational versions int he freesoftware section.
Does EXT 1 need to be installed?
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