Re: Maya 2016 crashes on Start

Anonymous · ‎05-17-2016

Just recently, Maya 2016 keeps crashing as soon as I open it. When I click on the application only the Command window and Stack trace window pop up with a list of errors, then maya closes. I've tried downloading the new service pack and tried reinstalling maya alltogether but I am still having this problem. Is there any way to fix maya so it works again?

Florian.Coenen · ‎05-18-2016

Hello,

I have some questions:

1.: Is the issue since the first install? Or since when is the issue? What has happened before?

2.: Are you using 3rd party plugins that can cause that issue?

3.: Can you do a quick test and reset Maya by following this article:

https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-May...

I hope that is helpful.

Regards,

Florian Coenen

Anonymous · ‎05-18-2016

Hello,

1: This issue was not since the first install. Maya was working great up until two days ago. This has never happened before on my computer.

2: I'm not using any 3rd party plug ins. I've dowloaded everything from Autodesk.

3: Thanks for the article, I did the steps, however maya is still not working. Only the Command window and Stack trace are coming up again. I attached a picture of the command window code.

fowlert · ‎05-18-2016

Do you happen to have any script files in your prefs in the "global" folder? i.e. there are pref's that are specific to the version, in a folder with the version number, but then there is also a "scripts" folder that sits beside those that all versions of Maya can see. You didn't copy a file into there did you?

Anonymous · ‎05-18-2016

No, there aren't any scripts in any of the folders.

Anonymous · ‎05-18-2016

I'm not sure if this would quite help, but here is what I am seeing in my command box:

// Error: file: /Applications/Autodesk/maya2016/Maya.app/Contents/scripts/startup/layerEditor.mel line 4330: Could not find attribute named "defaultRenderLayer.precompTemplate" //

// Error: line 86: Cannot find procedure "buildDefaultHotBoxMenu". //

// Error: file: /Applications/Autodesk/maya2016/Maya.app/Contents/scripts/muscle/cMuscle.mel line 519: menu: Object 'mainRigDeformationsMenu' not found. //

// AbcExport v1.0 using Alembic 1.5.4 (built May 9 2014 15:43:11)

// AbcImport v1.0 using Alembic 1.5.4 (built May 9 2014 15:43:11)

// Error: file: /Applications/Autodesk/maya2016/Maya.app/Contents/scripts/others/addSelectTypeItem.mel line 115: Cannot find procedure "updateSelectTypeItemState". //

// Error: file: /Applications/Autodesk/maya2016/Maya.app/Contents/scripts/startup/autoLoadPlugin.mel line 46: initializePlugin function failed (gpuCache) //

// Error: line 1: initializePlugin function failed (gpuCache) //

// BifrostMain plug-in loaded (built Feb 26 2015 18:00:13)

updateRendererUI;

// Error: file: /Applications/Autodesk/maya2016/plug-ins/xgen/scripts/muAddShelfButton.mel line 114: Object '' not found. //

// Error: line 1: The renderer mayaSoftware is not registered yet. //

// Error: toolButton -q -ann $gNonSacredToolWidget; //