File does not open properly?

[Anonymous]

Hi!

I'm new with this program and I need to do some work on maya with a file my professor have sent us, but for some reason the file is not opening properly, I need to do animation in a character but it does not appear in the file, just the rigging which is in another layer. 

What could be the problem?

  thank you :)))

[mspeer]

Hi!

Please provide the scene-file.

[lynn_zhang]

Hi @Anonymous , welcome to Autodesk Community!

Are you still having the problem? If yes, please provide the scene file as suggested above so we can try and help you. Thanks!