Can't move, drag or model objects.

[Anonymous]

Title. When I try to move an object it doesn't move, instead, it just selects a box
I've already tried to reset preferences, but it still doesn't work.

My system:
MacBook Air with Intel core i5 integrated graphics.

Video of problem: https://gyazo.com/b9ad7c89891b4d994ef42d5e2095f269

[sean.heasley]

Hi @Anonymous and welcome to the community!

You may want to try resetting the Move tool.

To do this simply double click on the move tool icon then select Reset Tool.

If that doesn't help, you may want to try changing your rendering engine which can be found under Windows->Settings/Prefs->Display.

Please let me know if this helps or if you need any more assistance!

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Kudos are greatly appreciated. Everyone likes a thumbs up!

[sean.heasley]

Hi @Anonymous

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[Anonymous]

So far it seems to be working, I appreciate the response :). if i run into some other trouble ill let you know.

[cristinamrusu]

Hello! I am using Maya 2018 and I encountered the same problem, but the solutions offered by you doesn't seem to work. Ant suggestions?

[sean.heasley]

Hi @cristinamrusu

Check your GPU drivers and see if they match up with our certified hardware list.

You can find our certified hardware list here!

[sean.heasley]

Hi @cristinamrusu

Just wanted to check in to see how things were going. Are you still having this issue?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[cristinamrusu]

Hello there. As it seems from the updated list of video cards, mine is not good (i have a NVidia GEFORCE GT 540M). But it seems a bit weird, because I've been using Maya for almost a year and this problem occurred to me only a month ago. Till then everything was working fine. 

[sean.heasley]

Hi @cristinamrusu

You could try opening your Maya.env file and add this line to it:

MAYA_DISABLE_OPENCL=1

Also yes your card isn't on our list so you'll want to make sure the drivers are up to date.

Finally if none of the above works you'll want to try deleting your settings/preferences

[sean.heasley]

Hi @cristinamrusu

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.