Arnold Missing in Maya 2018

[Anonymous]

Hi, I am using Maya 2018 student version in Mac OSX and all of my Arnold renderers, shaders and aistandard surfacers suddenly went missing. I quit and restart the programme but the Arnold still missing. I tried to search how to reboot the application but don't understand the directions where I need to find the prefs file. tried finding but not there.

[Anonymous]

Hi, I am using Maya 2018 student version in Mac OSX and all of my Arnold renderers, shaders and aistandard surfacers suddenly went missing. I quit and restart the programme but the Arnold still missing. I tried to search how to reboot the application but don't understand the directions where I need to find the prefs file. tried finding but not there.

[sean.heasley]

Hi @Anonymous and welcome to the community!

Solid Angle the maker of Arnold has steps on how to install Arnold manually that should get everything back for you!

If that doesn't work, you may want to perform a clean uninstall/reinstall of Maya.

Please let me know if this helps or if you need any more assistance!

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Kudos are greatly appreciated. Everyone likes a thumbs up!

[sean.heasley]

Hi @Anonymous and welcome to the community!

Solid Angle the maker of Arnold has steps on how to install Arnold manually that should get everything back for you!

If that doesn't work, you may want to perform a clean uninstall/reinstall of Maya.

Please let me know if this helps or if you need any more assistance!

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Kudos are greatly appreciated. Everyone likes a thumbs up!

[Anonymous · Accepted solution]

Hi, thank you and I managed to solve it by entering the plug-in manager in setting/preferences and select the load and auto load in MtoA bundle.

[Anonymous · Accepted solution]

Hi, thank you and I managed to solve it by entering the plug-in manager in setting/preferences and select the load and auto load in MtoA bundle.

[sean.heasley]

Hi @Anonymous

Ah that's normally my first suggestion but I skipped over it this time 

Glad you figured it out!

[sean.heasley]

Hi @Anonymous

Ah that's normally my first suggestion but I skipped over it this time 

Glad you figured it out!

[Globosonic]

I've had my 2018 educational licence for three months now and never did notice an error message about missing Arnold until I upgraded my Mac OSX from El Capitan to Mojave this weekend. I can't find a way to map Arnold, despite earlier advice in this thread. I tried to download and re-install but it says I can't download Arnold on my education licence because it's on my personal computer, not an institutional one. How can I get Arnold on here? Thanks in advance.

[Globosonic]

I've had my 2018 educational licence for three months now and never did notice an error message about missing Arnold until I upgraded my Mac OSX from El Capitan to Mojave this weekend. I can't find a way to map Arnold, despite earlier advice in this thread. I tried to download and re-install but it says I can't download Arnold on my education licence because it's on my personal computer, not an institutional one. How can I get Arnold on here? Thanks in advance.

[Globosonic]

Just a quick update: @samantha_ling is correct and so are you, Sean. I found the area where to check Load and Auto-load, and everything works as it should. Thanks to you both!

[Globosonic]

Just a quick update: @samantha_ling is correct and so are you, Sean. I found the area where to check Load and Auto-load, and everything works as it should. Thanks to you both!