Windows 10 Fall Creator Update - Inventor performance issue

[Anonymous]

Dear all,

I have experienced performance issue after installing the latest Windows 10 Fall Creator Update. I had to wait about 5 sec to invoke more then half commands in average. I have tried to disable all add-ins and looked for any solution without success. Installed all available updates. I was really desperate.

Finally I have tried to roll back to previous build and both Inventor versions (2017 and 2018) are running flawlessly.

I hope it will help.

Best regards

Josef

[Giovanni.Eggermont]

Dear All,

After reinstalling Inventor 2018, i was able to install the latest update as well.

The fix seems to help, hope it will stay that way.

Best Regards,

[infoAGWVB]

Hi I am running AutoCAD 2018 and am experiencing considerably lag since the windows 10 fall update too - mainly on things typed into the command line - its a real pain - always dread windows updates as it always messes with something!! - any fixes yet?

[djeffries2]

Ensure you are running 2018.2.2. This update fixed the delay issues.

Thanks

[infoAGWVB]

How do I know which version I have installed? Can only sent a Vault
2018.2.2 update?

[djeffries2]

I recommend downloading the Auotdesk Desktop App.

https://knowledge.autodesk.com/support/inventor-products/downloads/caas/downloads/content/inventor-2...

[andrew.nao]

anything for 2016 version?

[Anonymous]

Did you ever get a reply back about your 2016 lag? I am using 2016 as well and its driving me nuts having to wait so long for the constraint dialogue box to open. 

[Xun.Zhang]

Hi @Anonymous,

I am sorry but it seems no plan so far to support Inventor 2016. It would be great to upgrade to latest version which is above 2016.

Thanks!

[Anonymous]

So let me get this straight. My software works perfect, Autodesk sends me a notice telling me to update my software to the latest version. I do the update and now my software has a bug that drastically slows down the assembly process. This bug is costing me time and money and your telling me that there is no fix for it unless I upgrade to 2017? What kind of crap is that? 

[Xun.Zhang]

Hi @Anonymous,

I am sorry for that. We are under investigation to see if it's possible to fix in Inventor 2016. Please stay tuned.

Thanks!

[Anonymous]

Staying tuned doesnt make up for the money I am losing by spending significantly more time on customers projects. Can I send an invoice to Autodesk to offset the addition labor I cant bill my customers. 

[johnsonshiue]

Hi Arron,

I am very sorry for the trouble the issue has caused. We were caught by surprise that a seemingly benign update from Windows can lead to regression like this. Unfortunately, we cannot dictate when Windows provides an update. The fix in 2018 and 2017 was straight forward. Unfortunately, the fix to 2016 due to different versions of components, has to be different than the one to 2018 and 2017. The 2016 fix needs to be reworked. We are trying our best to speed up the process but we need to be very careful. If we rush it, the fix could introduce unintended behaviors causing more problems. The current workaround is to uninstall Windows 10 Fall Creator Update.

Many thanks!

[Anonymous]

Chiming in here also eagerly awaiting an update to Inventor 2016.

I'd be interested in knowing what exactly is causing the lag with only certain dialogue boxes and not others.  Was the fix for 2017-18 a simple code issue?  Could a script somehow be written to bypass whatever Inventor is getting hung up on?

Could we see the change that fixed 2017-18?  If it was fairly straightforward, I'd be interested in learning more about what exactly the root of the issue is.  Rolling back windows doesn't seem like a very safe option especially in light of the recent issues that affect a large amount of processors from Intel and AMD.

[Anonymous]

Yeah, the rollback idea isnt the answer I was hoping for. I just dont trust the process and have been advised by others that are way more computer savvy than me to avoid a rollback if possible. Im concerned that Autodesk is going to kick this can down the road and in the end tell us we have to upgrade to 17 or 18. I would be all for it if they provided this at no cost considering the issue didnt present itself until I performed the update per Autodesk's recommendation. Can anyone from Autodesk give us any kind of window on an update other than "we're working on it"? 

[Anonymous]

Right.  I would also have no problem whatsoever upgrading to 2017-18 at no cost.  I have subscriptions for other Autodesk products that I was able to download right away to the most current version, however Inventor shows no version available past 2016 for me personally.

As arron requested a timeframe would be fantastic.  I would also like to know what is exactly causing the problem so that the community can possible explore other options for workarounds other than rolling back windows.

[Giovanni.Eggermont]

Dear Gents,

Only to mention that the update did fix the main problem with the "Constraint" dialog box IF you reboot your computer every day.  If you leave it in "sleep mode" overnight, and this for a couple of weeks, the lag slowly returns. Not as bad as it was at first, so a simple reboot now and then fixes this issue.  However, the "frame generator" dialog box is still as slowly responsive as the "constraint" dialog box was.  Any of you guys having the same problem? (2018 version)

Thanks in advance...

[Anonymous]

Im running a 2016 perpetual license and the reboot does nothing to help the problem. Ive read that a solution for 2017 and 2018 has been proven effective but that same fix does nothing for the 2016 version. I think us 2016 users are going to be SOL. I hope they prove me wrong but 2016 has come and gone so I dont see them spending much time trying to resolve the matter. If they tun a blind eye to it eventually the number of users effected reduces to a negligible amount and is no longer cost effective to pursue the fix.  I find it a little hard to believe that they were able to apply a quick fix to 17 and 18 but still have nothing for 16. 

[johnsonshiue]

Hi Arron,

I fully understand you are impacted by the issue on Inventor 2016. We as a product team are trying our best to pursue a fix in 2016. It is not yet available and it will be available soon, I hope. We have every intention to resolve the issue in a prompt manner. We are facing some technical challenge. As I mentioned earlier, the fix to 2016 has to be different than the one to 2018 and 2017. We need to work on the fix differently than in 2018 and 2017. It is indeed difficult but we are doing it. We need to be very careful about the fix. If we rushed it, it could result in unintended consequence.

I am very sorry for the delay. Like I mentioned earlier, if you absolutely need a fix before it is available, please consider rolling back Fall Creator Update for now. I wish I could offer a better solution but unfortunately, this is the best I can do.

Many thanks!

[Anonymous]

I understand these issues take time to resolve. My concern is just how long is it going to take and at what point do you say enough is enough. We arent talking about a few pennies of lost labor here. The lag is enough that over the course of a project several hours of unnecessary labor have accrued and I cannot bill these hours to my customers. It is not their fault or mine that your software has a bug. A rollback is not a viable solution and I think the masses will agree. How about a temporary upgrade to 2017 or 2018. If you dont or cant fix the problem I/we get to keep using the upgrade. If you resolve the problem I/we will go back to the 2016 version that we paid for. That sounds like a fair compromise to me and everyone wins in that scenario. The end user gets either a complimentary upgrade or a repaired product and Autodesk gets to keep a lot of very satisfied customers by proving that the end user is priority and that you will go out of your way the secure a long term and profitable relationship with every one of us. What does the rest of the Autodesk community think? 

[johnsonshiue]

Hi Arron,

I would like to focus on how to resolve the issue. There is always a risk using a tool that you don't have full control over, hardware-wise and software-wise. This particular case caught many software vendors by surprise, including Autodesk. A benign OS update can result in significant UI performance issue. As I said repeatedly, we are working on it. I am not saying rolling back Windows update is a good solution. But, at least it can get back the performance and let the project proceed.

Many thanks!