why do custom content center take so long to load

why do custom content center take so long to load

Anonymous
Not applicable
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Message 1 of 30

why do custom content center take so long to load

Anonymous
Not applicable

Is it because my computer is slow?

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4,009 Views
29 Replies
Replies (29)
Message 2 of 30

JDMather
Consultant
Consultant

Should be nearly instant.

Are you using Projects?  (I recommend that you do.)

Does you Project *.ipj point to the Default Folder Options  CC path?

 

Content Center.PNG


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Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


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Message 3 of 30

Anonymous
Not applicable

This is the path to the content center files in my current project. C:\Users\seanj\Documents\Inventor\Content Center Files\R2021\

I try to do a part as custom, but it keeps hanging up Inventor. Please see the attached screen shots.

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Message 4 of 30

JDMather
Consultant
Consultant

@Anonymous wrote:

….but it keeps hanging up Inventor. Please see the attached screen shots.


Not sure what this is about...

Access Database.PNG

 

Pinging @johnsonshiue @CGBenner @mdavis22569 @mcgyvr 

we'll see which one puts down the doughnuts and coffee first.


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Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


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Message 5 of 30

Anonymous
Not applicable

Okay, as long as they're not cat napping.

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Message 6 of 30

mcgyvr
Consultant
Consultant

@JDMather wrote:

Pinging @johnsonshiue @CGBenner @mdavis22569 @mcgyvr 

we'll see which one puts down the doughnuts and coffee first.


I don't like doughnuts or coffee and don't use content center..



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Inventor 2023 - Dell Precision 5570

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Maybe buy me a beer through Venmo @mcgyvr1269
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Message 7 of 30

CGBenner
Community Manager
Community Manager

I love donuts and coffee, but I’m currently sitting at a tire shop, nowhere near my PC... I’ll see what I can do though.... LOL

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Chris Benner

Community Manager - NAMER / D&M


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Message 8 of 30

johnsonshiue
Community Manager
Community Manager

Hi Sean,

 

You might need to install or reinstall MS Access Engine 2016. Please make sure all critical Windows updates are installed and the following procedure is performed. 

 

https://knowledge.autodesk.com/support/inventor/troubleshooting/caas/sfdcarticles/sfdcarticles/Probl...

 

Many thanks!

 



Johnson Shiue ([email protected])
Software Test Engineer
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Message 9 of 30

Anonymous
Not applicable

I still get the access database window when I try to place a custom part from the content center. I uninstalled and reinstalled the Microsoft Access database engine 2016. What else should I do?

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Message 10 of 30

JDMather
Consultant
Consultant

I don't know how to fix the root cause of this issue, but -

 

as a workaround, you could place CC parts As Standard (I think that is working for you) and then File>Save Copy As to your local project folder and then replace in the assembly.  I bit of extra work for sure, but this would give you local content divorced from the CC library.  For your small project it should only be a minor irritation.


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


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Message 11 of 30

Anonymous
Not applicable

Should I save the entire assembly as a copy or just the CC part?

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Message 12 of 30

JDMather
Consultant
Consultant

Just the CC part.


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Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


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Message 13 of 30

johnsonshiue
Community Manager
Community Manager

Hi Sean,

 

Does the CC part contain an iLogic rule or Macro? Please share an example file here.

Many thanks!



Johnson Shiue ([email protected])
Software Test Engineer
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Message 14 of 30

Anonymous
Not applicable

This thread is not answering my original question. I will figure this problem out by myself.

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Message 15 of 30

CGBenner
Community Manager
Community Manager

@Anonymous 

 

Im sorry that you’re not getting the answer you’re looking for.  I’m sure that @johnsonshiue @and @JDMather are trying to find clues that will lead to an answer to your original question.  Sometimes it takes a lot of trial and error to find the root cause of a problem like the one you are having.

 

Can you also provide the specs of the pc you are using?

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!



Chris Benner

Community Manager - NAMER / D&M


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Message 16 of 30

Anonymous
Not applicable

It's obvious that this is an Inventor 2021 bug. Seeing how nobody has a fix for it and JDMather told me to save the CC parts as copies to the project directory (a pain as there are at least 17 different hardware parts in this particular project), I won't be sharing this one with the forum. This is the problem with new software releases. I was hoping that Inventor 2021 was better than the 2019 version, but I guess it isn't to be so. I'll figure something out without the forum's help. 

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Message 17 of 30

johnsonshiue
Community Manager
Community Manager

Hi Sean,

 

I am currently clueless about this issue. I have never heard of it before, nor is there a similar known issue in our defect system. I am checking with our project team and see if this is know.

Unfortunately, the information you provided so far isn't actionable, because we cannot reproduce the behavior. If possible, please share the custom .idcl file or the original ipt file you used to publish to custom CC library. Send them to me directly ([email protected]).

In the meantime, please make sure all critical Windows updates are installed.

Many thanks!



Johnson Shiue ([email protected])
Software Test Engineer
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Message 18 of 30

melrosecad
Contributor
Contributor

I am using CC in 2021 without any issues.

I have a very large custom library that loads fast and my PC is several years old now, certainly not very fast.

There is something else causing this issue.

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Message 19 of 30

Anonymous
Not applicable

All that I'm trying to do is save CC parts to the project directory so when I share the final assembly in the forum, the parts load with the assembly file. That shouldn't be so difficult, but it is. 

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Message 20 of 30

melrosecad
Contributor
Contributor

This should be as simple as going: SAVE AS > PACK AND GO. Do the search and include all linked files. This should export everything including content center parts used in an assembly.

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