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Vault Basic / Inventor 2020 error / issue

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Message 1 of 2
doug.johnston
475 Views, 1 Reply

Vault Basic / Inventor 2020 error / issue

Hi all,

 

I just started getting this error message from Vault Basic 2020 at my workplace.

 

Everything was working fine yesterday and earlier this morning and started approx. 8:00am (4 hours ago).

 

It first appears when I open the Vault program,  and when I do a "Place from Vault", "Replace from Vault" from inside Inventor.  I also noticed that my shortcuts in Vault are missing.  We are able to do everything inside Vault and Check-In / Check-Out" from inside Inventor, just not do the items in the beginning of this paragraph.

 

All updates have been installed (Windows, virus software, Autodesk programs); we are using Inventor Pro 2020 and the Vault Server is in a virtual server offsite at our Network Manager business location.  They did restart the server and the issue continues.

 

Any assistance would be appreciated and I've also posted this in the Vault forum.

 

24.SEP.20 - VAULT ERROR.jpg


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It's not easy maintaining this level of insanity !!!!!
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Message 2 of 2
Cadmanto
in reply to: doug.johnston

Are you working from the same project file that is linked to the Vault?

Take a look at this link.

https://knowledge.autodesk.com/support/vault-products/troubleshooting/caas/sfdcarticles/sfdcarticles... 

 

EE LOGO.png
Windows 10 x64 -16GB Ram
Intel i7-6700 @ 3.41ghz
nVidia GTS 250 - 1 GB
Inventor Pro 2021

 

Best Regards,
Scott McFadden
(Colossians 3:23-25)


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