Slow response to new-document and file button.

[frank.blom]

Hello,

Inventor responds very slow to the new document and file button.
Its at least 10 seconds, and i cannot click somwhere else.
This started after the upgrade from inventor professional 2022 to 2024.

Anyone who knows how to solve this?

HP Z4 G4 Workstation
Windows 10 pro
CPU: Intel(R) Xeon(R) W-2225 CPU @ 4.10GHz 4.10 GHz
RAM: 32,0 GB (31,7 GB usable)
GPU: NVIDIA Quadro P2200 

[kacper.suchomski]

Hi

1. Have you installed all updates?
2. Clear %temp% folder

[frank.blom]

Hi ,

1. I have Build 343, release 2024.3
2. Just cleared the %temp%, doesn't improve the loading times of the marked buttons.

[RajSchmidt · Accepted solution]

Where does your project file look for templates and working directories? Maybe there is a path to some obscure destination which is not available anymore? Inventor will then look for alternatives which might take a while.

[frank.blom]

It looks for templates on our (cloud)server.
(we changed to a cloud server at the same time we migrated to Inventor 2024)

I have tested the download speed for the template files, and it is 22-30Mbps for the standard.ipt/iam/dwg
A larger step file (270mb) downloading from the cloudserver has an average of 72Mbps

We have a 500Mbps internet, With ookla i measure 470Mbps up and 430Mbps down and 1ms ping

[frank.blom]

You pointed me in the correct direction!

I fired the old local server up, and did the same download speed test with the standard.dwg from both local and cloud server. Its at least a factor 10 faster with the local server.

I copied and edited the project file so it looks at the old local server, and the buttons work whitin a second.
Switched back to the cloud project file, and its 10 seconds.

So i pinpointed it to server bandwith speed, and confronted my system manager.

Thanks!

[RajSchmidt]

@frank.blom 

Glad to help!

What I would do now is to still keep templates and Design Data in a central place, like your cloud server. But you should implement a routine that automatically distributes these files to each local machine whenever there are changes. Maybe with a Windows login script?

[frank.blom]

Hi,

A follow up...

We have now an old work station acting as server for just the design files.
It's an temporary solution.
I want to have the files on a central location, and not an copy on each machine.

The company that supplies our cloud-server is investigating the problem.
They hope to solve it in the near future.

Thanks for your help!