Community
Inventor Forum
Welcome to Autodesk’s Inventor Forums. Share your knowledge, ask questions, and explore popular Inventor topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Self extraction disappears.

32 REPLIES 32
Reply
Message 1 of 33
Anonymous
7084 Views, 32 Replies

Self extraction disappears.

I have a very vexing problem with my inventor 2016 (student edition). After downloading all three files through autodesk.creative virtual I tried to install it, the self extractor popped up (I selected my destination) then a few seconds after it said initialising it just disappeared, with no pop-up or anything. It just vanishes from my screen and I've tried it up to ten times now.

32 REPLIES 32
Message 21 of 33
JDMather
in reply to: Anonymous


@Anonymous wrote:
... We can't even download the software.

If you can't even download the software - then your problem most certainly is not the same as the problem described and developed in this thread.

 

When you are ready to follow my instructions to solve the problem - post back.


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


Message 22 of 33
Anonymous
in reply to: JDMather

Indeed, I mispoke there. Brain fart. I have it downloaded but cannot
*extract* the files. It appears there is a fault in the self extraction
process.
Message 23 of 33
JDMather
in reply to: Anonymous

Q1. What Windows OS?


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


Message 24 of 33
Anonymous
in reply to: JDMather

See my original post. Windows 7 x64.

This issue is not limited to one machine but to two very different setups.
Message 25 of 33
JDMather
in reply to: Anonymous

Q2. What version of Inventor are you attempting to install.

 

Q3. Are you attempting to use the -

Install Now

Download Manager 

or

the Autodesk Virtual Agent?

 

Post screen shot of your 3 download files (if 2016), 2 if earlier releases.


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


Message 26 of 33
Anonymous
in reply to: JDMather

As I said, the exact same version as the OP of this thread.

Both the DLM and Browser Download failed. The DLM never appears in Chrome
or other Firefox. The .sfx files the download via the browser download
never extract.

I was able to get the DLM to work in Internet Explorer, though it seems
Chrome and Firefox are not supported - which is not good. The SFX files are
still worthless.

I already have the software installed. But your programmers need to look at
the SFX self extraction system. Something is wrong there.
Message 27 of 33
JDMather
in reply to: Anonymous

I DO NOT work for Autodesk.

I could not care less about any other information in this thread than the direct questions that I ask you.

 

I normally solve problems step-by-step.

I would never ever use the Download Manager.  Good luck!


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


Message 28 of 33
Anonymous
in reply to: Anonymous

Same here.

Windows 7 (x64).
Professional.
Service Pack 1.

Then without changing anything, it worked.. on like the tenth try.
Message 29 of 33
johnsonshiue
in reply to: Anonymous

Hi! Do you mind elaborating the issue? Could you describe the behavior? Or, it is exactly the same as the original thread?

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
Message 30 of 33
romeo.reality
in reply to: Anonymous

try to copy your file to internal drive of your pc and extract it again - it will work , I did that by chance and it is working

Message 31 of 33
Anonymous
in reply to: romeo.reality

You are best!

Message 32 of 33
elzohry2007
in reply to: Anonymous

it's aprobelm of   vsign-universal-root.cer

Message 33 of 33
it.my
in reply to: Anonymous

same thing happening here, the self-extractor just simply vanish after a short while of showing "Initializing..."

 

the weird stuff is the sfx installer was working fine with another newly formatted pc (win7 64bit), and suddenly on this other newly formatted pc its not working (same os).

 

the software i am installing are Trueview 2019 64bit, the same installer i have been using for many other pc. tried downloading the latest version 2022 64bit, that installer has the same issue as well, i can install it on my personal pc, but the self-extractor disappears with no error message on said newly formatted pc.

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report