Newly added Content Center part not showing up in browser

Newly added Content Center part not showing up in browser

mfoster9TD82
Advocate Advocate
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4 Replies
Message 1 of 5

Newly added Content Center part not showing up in browser

mfoster9TD82
Advocate
Advocate

A few of my coworkers have had an issue where I've added a part to to an existing content center family and they won't be able to see that specific part in the family. Everyone else will be able to, just not the person who requested it(via email).

Any ideas why this would happen/possible fixes?

 

Thanks!

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407 Views
4 Replies
Replies (4)
Message 2 of 5

Gabriel_Watson
Mentor
Mentor
First make sure that person has their project file up to date and the application options are also set to use the Vault content center (if in Vault) instead of a local one. This person may be using a local drive C.C.
Message 3 of 5

mfoster9TD82
Advocate
Advocate

Hmmm, the project file is up to date and content center is set to Vault

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Message 4 of 5

CGBenner
Community Manager
Community Manager

@mfoster9TD82 

Has the user logged out of Vault and back in... restarted Inventor?  

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Chris Benner
Community Manager

Message 5 of 5

Frederick_Law
Mentor
Mentor

Check their filter in CC.  Uncheck all the manufacturer.