Inventor Professional 2017 stops working at lauch

[Anonymous]

Hello,

So, I have installed Inventor from my Autodesk account choosing the ''install now'' option. 

It installed properly with no interruptions but after the restart, when i launch the program enter my serial numbers (student version) ect... and try to open Inventor it opens up but immediately stops with a windows error window.

I'm using a windows 10 64 bits, and the computer is within the recommendation.

I have stopped the anti virus programs, checked compatibility, tried the reset program and installing it once more with the same results.

Thanks in advance for the help!

[Anonymous]

Hello,

So, I have installed Inventor from my Autodesk account choosing the ''install now'' option. 

It installed properly with no interruptions but after the restart, when i launch the program enter my serial numbers (student version) ect... and try to open Inventor it opens up but immediately stops with a windows error window.

I'm using a windows 10 64 bits, and the computer is within the recommendation.

I have stopped the anti virus programs, checked compatibility, tried the reset program and installing it once more with the same results.

Thanks in advance for the help!

[mdavis22569]

Use the Virtual Agent For the download

http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk

Get the 3 files:

Autodesk Inventor 2017

• 64 Bit : Part 1 | Part 2 | Part 3

[mdavis22569]

Use the Virtual Agent For the download

http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk

Get the 3 files:

Autodesk Inventor 2017

• 64 Bit : Part 1 | Part 2 | Part 3

[mdavis22569]

Delete what you downloaded and extracted to your C:/Autodesk Inventor 2017 folder 

Clean out your %temp% folder 

[mdavis22569]

Delete what you downloaded and extracted to your C:/Autodesk Inventor 2017 folder 

Clean out your %temp% folder 

[Mark.Lancaster]

@Anonymous

Welcome to the community...

And "but immediately stops with a windows error window."  What error message would that be?  This would be crucial information that you should've provided..  I can think of few error message at the moment but not sure which one you're seeing.. 

[Mark.Lancaster]

@Anonymous

Welcome to the community...

And "but immediately stops with a windows error window."  What error message would that be?  This would be crucial information that you should've provided..  I can think of few error message at the moment but not sure which one you're seeing.. 

[Anonymous]

Hi, thanks for the answers.

I have cleared my temp folder, followed the steps you indicated but I still get the error message which says that: ''Autodesk Inventor 2017 has stopped working. The program will be closed, and you will get a message if a solution if available.'' (translated the best I could) with: ''close program''.

The other program installed at the same time like Recap 360 launches without problems.

Attachment is a screenshot of what i get.

[Anonymous]

Hi, thanks for the answers.

I have cleared my temp folder, followed the steps you indicated but I still get the error message which says that: ''Autodesk Inventor 2017 has stopped working. The program will be closed, and you will get a message if a solution if available.'' (translated the best I could) with: ''close program''.

The other program installed at the same time like Recap 360 launches without problems.

Attachment is a screenshot of what i get.

[mdavis22569]

have you been able to start it at all?

What do you have for a video card?

[mdavis22569]

have you been able to start it at all?

What do you have for a video card?

[Anonymous]

The picture I added was the only thing that happened when i launched the program.

I use a 1080 ( drivers are up to date )

[Anonymous]

The picture I added was the only thing that happened when i launched the program.

I use a 1080 ( drivers are up to date )

[Mark.Lancaster]

@Anonymous

What does 1080 mean?  Is that a reference to your graphics card?  If so we would need more info about it..  Make and model #..  1080 doesn't mean anything

Also the error message that you reported in your other posting could mean many things..  That's a standard Windows thing..  But I would recommend that you remove and reinstall your C++ stuff as indicated by this article.  Good luck and report back on your progress.

[Mark.Lancaster]

@Anonymous

What does 1080 mean?  Is that a reference to your graphics card?  If so we would need more info about it..  Make and model #..  1080 doesn't mean anything

Also the error message that you reported in your other posting could mean many things..  That's a standard Windows thing..  But I would recommend that you remove and reinstall your C++ stuff as indicated by this article.  Good luck and report back on your progress.

[Anonymous]

I have reinstalled C++ stuff as described in the article and restarted from the beginning after uninstalling the Autodesk programs.

It's a Nvidia GeForce GTX 1080 (asus strix).

I forgot to mention that i use the student license.

Is there a way to get a more informative error message?

[Anonymous]

I have reinstalled C++ stuff as described in the article and restarted from the beginning after uninstalling the Autodesk programs.

It's a Nvidia GeForce GTX 1080 (asus strix).

I forgot to mention that i use the student license.

Is there a way to get a more informative error message?

[Mark.Lancaster]

I would check the Windows Event log for applications and see if there are any warnings or errors at the time the message appears.

[Mark.Lancaster]

I would check the Windows Event log for applications and see if there are any warnings or errors at the time the message appears.

[Anonymous]

I find that there is 2 errors showing up when the launch fail:

1-Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FFF0F266D4B (00007FFF0F240000) with exit code 80131506.

2-The other one seems to be a ''track'' issue with the location of the .exe and folders.

[Anonymous]

I find that there is 2 errors showing up when the launch fail:

1-Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FFF0F266D4B (00007FFF0F240000) with exit code 80131506.

2-The other one seems to be a ''track'' issue with the location of the .exe and folders.

[Mark.Lancaster · Accepted solution]

@Anonymous

Sounds like you have net issue on your machine.  Review this article (yes its about AutoCAD but the steps are the same).

[Mark.Lancaster · Accepted solution]

@Anonymous

Sounds like you have net issue on your machine.  Review this article (yes its about AutoCAD but the steps are the same).

[Anonymous]

I had to uninstall the .NET as said in the article, started over again and it worked ! 
Thanks a lot for all the help.

Note: I installed only Inventor and not the extra programs i don't think it helped but anyway. 

[Anonymous]

I had to uninstall the .NET as said in the article, started over again and it worked ! 
Thanks a lot for all the help.

Note: I installed only Inventor and not the extra programs i don't think it helped but anyway.