Can’t open templates

Can’t open templates

302232783
Observer Observer
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Message 1 of 3

Can’t open templates

302232783
Observer
Observer

image.jpg

Hello inventor forum,

 

on my home pc I cannot create a new drawing because when I open templates  inventor keeps on crashing. It also doesn’t show anything there. I have tried installing inventor again and that didn’t work. Can anyone help me?


Stefan  

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Message 2 of 3

A.Acheson
Mentor
Mentor

Try and locate the template folder

in Application Options ensure the following matches if your folder is located in the normal location.

%PUBLICDOCUMENTS%\Autodesk\Inventor %RELEASE%\Templates\

otherwise supply a folder path  and ensure the template files are here. 

C:\Users\Public\Documents\Autodesk\Inventor 2021\Templates\

AAcheson_0-1679177481336.png

 

If you want the project file to follow the application options folder path then set as default if not add a folder path

AAcheson_1-1679177780996.png

 

Helpfile

https://help.autodesk.com/view/INVNTOR/2022/ENU/?guid=GUID-1AB52C58-D318-4250-A674-44796198D7FD

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Regards
Alan
Message 3 of 3

johnsonshiue
Community Manager
Community Manager

Hi! We do have some users reporting thus behavior. It could be Windows User Profile related. Somehow Windows blocks Inventor from accessing the template folder. Please make sure you have the appropriate privilege to the folder. Close Inventor and right-click on Inventor desktop icon -> Properties -> Compatibility -> check "Run as Admin." Does it work now? If not, go to Windows User Access Control (UAC) and  drag the level to the bottom.

Many thanks!



Johnson Shiue ([email protected])
Software Test Engineer
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