I am unable to use any Autodesk software or add them to my account I'm have a student licence and I can't access anything, I keep getting an error saying to renew my account and when I go to the website to renew my membership it says I have already renewed it, I have reached out to Autodesk support but they didn't do anything, I don't know what else to do
Hi @Anonymous
What do you show in your Account Manager for your software?
https://manage.autodesk.com/cep/
You should see 3DS Max listed there if you have it set up right.
Also, make sure you're Anti-Virus / Firewall isn't blocking you access to Autodesk sites
only 3ds max 2018 shows up and i need to use the 2021 and also maya doesn't show up in that list at all
Sounds like you need to get a new student license
Maybe confirm the email used to set it up
I don't know how to do that, I tried to go through my old emails to try and find emails from autodesk but there is nothing their to verify
Start here then:
Can't find what you're looking for? Ask the community or share your knowledge.