trouble sign into free trial for mac

[Anonymous]

Hi

I downloaded free trial auto cad for mac, but can't sign in to start my trial...I keep getting the message:

parsererror SyntaxError: JSON Parse error: Unexpected identifire "Warning"

I've tried several times, but still can not get the error figured... Please help...)

Thanks

[Otto]

Hello hwig4FED6 and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software for Mac, or are having issues that may be resolved by re-downloading Mac software. The following article(s) should help you resolve the problem:

Mac compatible software

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[matthew.d · Accepted solution]

Hi @Anonymous,

Welcome to the community!

Sorry to hear about the issue. This is actually a password error. You will need to change you password, so that it does not contain any special characters. See this thread for more details.

Please hit the Accept as Solution button if my post resolves your issue.

[Anonymous]

Many thx....)

Sent from my iPhone