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trouble sign into free trial for mac

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Message 1 of 4
Anonymous
239 Views, 3 Replies
‎08-26-2016 11:25 AM

trouble sign into free trial for mac

Anonymous
Not applicable
‎08-26-2016 11:25 AM

Hi

 

I downloaded free trial auto cad for mac, but can't sign in to start my trial...I keep getting the message:

parsererror SyntaxError: JSON Parse error: Unexpected identifire "Warning"

I've tried several times, but still can not get the error figured... Please help...)

Thanks

0 Likes
‎08-26-2016 11:25 AM

trouble sign into free trial for mac

Hi

 

I downloaded free trial auto cad for mac, but can't sign in to start my trial...I keep getting the message:

parsererror SyntaxError: JSON Parse error: Unexpected identifire "Warning"

I've tried several times, but still can not get the error figured... Please help...)

Thanks

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3 REPLIES 3
Message 2 of 4
Otto
Alumni
in reply to: Anonymous
‎08-26-2016 11:26 AM

Otto
Alumni
Alumni
‎08-26-2016 11:26 AM
Hello hwig4FED6 and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software for Mac, or are having issues that may be resolved by re-downloading Mac software. The following article(s) should help you resolve the problem:

Mac compatible software

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
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‎08-26-2016 11:26 AM

Hello hwig4FED6 and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software for Mac, or are having issues that may be resolved by re-downloading Mac software. The following article(s) should help you resolve the problem:

Mac compatible software

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
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Message 3 of 4
matthew.d
Alumni
in reply to: Anonymous
‎08-26-2016 03:13 PM

matthew.d
Alumni
Alumni
‎08-26-2016 03:13 PM
Accepted solution

Hi @Anonymous,

 

Welcome to the community!

Sorry to hear about the issue. This is actually a password error. You will need to change you password, so that it does not contain any special characters. See this thread for more details.

 

Please hit the Accept as Solution button if my post resolves your issue.


Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
0 Likes
‎08-26-2016 03:13 PM

Hi @Anonymous,

 

Welcome to the community!

Sorry to hear about the issue. This is actually a password error. You will need to change you password, so that it does not contain any special characters. See this thread for more details.

 

Please hit the Accept as Solution button if my post resolves your issue.


Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
Report
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Message 4 of 4
Anonymous
in reply to: matthew.d
‎08-26-2016 03:18 PM

Anonymous
Not applicable
In response to matthew.d
‎08-26-2016 03:18 PM
Many thx....)

Sent from my iPhone
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‎08-26-2016 03:18 PM

Many thx....)

Sent from my iPhone
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