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Student license MAC - verification not working

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vp21aak
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Student license MAC - verification not working

Hello, 

I have a MAC, and have a previous Education license linked to my account. I received the renew email, and attempted to revalidate the license, but this red message kept popping up. 

No matter how many times I attempt to revalidate my license, it wont allow me to use the software. It has already deleted my working files, and unsure how to proceed. 

Any help?

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DarrenP
in reply to: vp21aak

try another browser like chrome  in incognito mode or

contact EDU support here: https://www.autodesk.com/education/support

DarrenP
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