Hi,
I'm currently unable to do anything with my account on the students.autodesk.com domain. I'm continually presented with a request to re-activate my account by re-sending an activation email. So, I click the link to resend, but am then told that my account is already active, and apparently no activation email is sent.
I'm unable to report the problem using the problem form, since when I click on that link, I'm again asked to re-activate my account, and enter the same loop as above!
Any help fixing this would be very much appreciated.
--
Jonathan Merritt, BE(Mech)/BSc, PhD
Research Fellow, The University of Melbourne
Solved! Go to Solution.
Solved by jessica.t. Go to Solution.
Hi mjdr2d2,
If you downloaded the 30 day Trial Version, then once 30 days is up you would need to enter a Serial Number that you purchased to continue using it.
What Autodesk site is your son trying to log into? Can you reply back with the URL?
Note too that we have this Eduction Community Site wherein students can register and join to download any available Products for free.
I cannot get AutoCAD on my computer for the life of me. I do not understand. Is there a glich with the download that is available on the website? Everytime I install (and I have done this process at least a dozen times now), the installer will not run the setup to complete the process. It keeps saying there is a communication failure. Please help!
Hello Vanessa,
Welcome to the community!
I just tested the download myself and there was no glitch. However, here are some tips you can try in order to set yourself up for success:
If you are still not successful, please post your installation log for further assistance.
Hi
I am a student on the univerisity of Amsterdam. I can't download the programs because I didn't recieved a activation mail.
Sven de Fretes
Hi Sven and welcome to the forums
I have manually activaetd your account so you should now be able to access the Educatio Community normally.
Let me know if you need any more help:)
I have exactly the same problem
"
I have the same problem; that I get redirected to the 'resend activation e-mail' page. I have tried to reactivate and it says my account is already activated.
When I registered my email and activated the account it worked at first and I could download T-splines, but an error message said that there where no more serial keys and now I am constantly redirected to 'resend activation e-mail'.
"
Hi Olle,
Changes were made to your Education Community account and you should no longer have the error mentioned. Do try logging back in and download your software of choice.
HI, I am a student from Bern, CH, new to this forum.
Could you please also help me with the account? I keep getting this message whenever I try to login after the registration
"Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email"
kind regards
daniele
Hi Daniele,
I have made a few changes to your account settings and you should be able to access the Education Community normally now and enjoy all its benefits.
Before you log in, please clear your browser's cache and cookies, close and reopen your browser and only then long in to the Education Community.
Regards,
Hi,
I am facing the same problem. Could you please help me log into my student account?
Best,
Johanna
Hi Johanna,
I've made a couple of changes to your account and also sent you a new temporary password via Private Message (click on the envelope close to your name at the top of this page).
You should be able to access the Education Community normally now.
Let me know if you need any more help.
Regards,
Our apologies for the inconvenience Olle. I've just made the necessary adjustments to our system and your account, and you should be good to go moving forward.
i'm still having the the problem
1)
Resend Activation Email
Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email |
Please enter the email address you used to register your account below:
Email: |
2)
Resend Activation Email
This account is already active. Click here if you have forgotten your password.
Still having trouble? Please open a ticket via our Problem Form and our support team will manually activate your account.
Hi Olle,
Just to be sure, you were able to log in successfully to your EDU site after the changes were made, correct? This "Resend Activation Email" error came about when you tried to download T-Spline?
If so, have you tried downloading other Products? Did you encounter the same error?
I will await for your reply so I can look further into this.
Hi Olle,
Just to be sure, you were able to log in successfully to your EDU site after the changes were made, correct?
first time yes sekent time no
This "Resend Activation Email" error came about when you tried to download T-Spline?
yes
If so, have you tried downloading other Products?
no
I will await for your reply so I can look further into this.
Hi,
I am a student at SIAST institute. I am also experiencing problems with the resent activation email problem. I've checked my inbox and junk folder but cannot find it anywhere.
Thanks
Hi,
I have the same problem; that I get redirected to the 'resend activation e-mail' page. I have tried to reactivate and it says my account is already activated.
Hi shu2090,
Your EDU account has been activated and you should now be able to log in and enjoy the benefits of the Education Community Site.
For future reference, you can check your SPAM folder for any emails or notifications from Autodesk.
Can't find what you're looking for? Ask the community or share your knowledge.