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PRODUCT LICENSE NOT FOUND

4 REPLIES 4
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Message 1 of 5
rachaelUAJU
Community Visitor
205 Views, 4 Replies
‎01-06-2023 05:45 AM
‎01-06-2023 05:45 AM

PRODUCT LICENSE NOT FOUND

I haven't used autoCad for Mac. since December and when I have tried to go on today an icon say Product License not found keeps appearing and shutting Autocad down even though I have subscription until October 2023. 

 

What can I do?

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4 REPLIES 4
Message 2 of 5
Anonymous
in reply to: rachaelUAJU
‎01-06-2023 07:14 AM
‎01-06-2023 07:14 AM

try going through this: https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Error-License-checkout-t...

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Message 3 of 5
rushabhthakkar_910
Advisor
in reply to: rachaelUAJU
‎01-06-2023 07:31 AM
‎01-06-2023 07:31 AM

@rachaelUAJU, Have you tried today..? 

Because there was an issue of user's unable to login which now has been sorted. 

Thanks and Regards,


Rushabh Thakkar.


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Message 4 of 5
rushabhthakkar_910
Advisor
in reply to: rachaelUAJU
‎01-06-2023 07:33 AM
‎01-06-2023 07:33 AM

@rachaelUAJU, also, can you share a screenshot of the error..??

Thanks and Regards,


Rushabh Thakkar.


Please use the Accept Solution button to mark any posts that provide the answer or solution. 


Likes are always welcome.


LinkedIn | Instagram | Facebook.      


                        


 


 

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Message 5 of 5
mdavis22569
Mentor
in reply to: rachaelUAJU
‎01-06-2023 10:56 AM
‎01-06-2023 10:56 AM

Hi @rachaelUAJU 

Have you seen this:

 

https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/License-c...

 

Try the troubleshooting tool first:

 

https://autode.sk/3cL4gmj

 

 

Also make sure the firewall / antivirus are off and test


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

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