Opening AutoCAD2024/2025 shows a licensing error

[Divine_Warth]

Hello everyone, after installing AutoCAD2024/2025 on my computer, a pop-up window with a license error will automatically appear: Ask to contact customer support. After that, I also contacted customer service once: I found that as long as there is a pop-up window with a license error, I just need to reinstall AdskIdentityManager to use it normally! However, the licensing error problem will automatically occur again in the following period, and it is too troublesome to reinstall AdskIdentityManager every time in anticipation of the final solution to the problem. thank

 

[Valentin-WSP · Accepted solution]

@Divine_Warth ,

Take a look at the suggestion provided:

• "Licensing Error. A licensing error occurred opening this product." when launching Autodesk software

[Divine_Warth]

ok，thanks