Maya 2018 Ubuntu 16.04 LTS start up errors

[Anonymous]

Hi, I'm new to both Linux and Maya. I have installed Maya 2018 on Ubuntu 16.04 LTS. When I launch the program I get these start up errors. Can someone please help me get the program running?

Stack Trace Window:

Cannot find procedure "shaderBallRendererMenuUpdate".

Start of trace: (command window: line 1).

shaderBallRendererMenuUpdate (command window: line 1).

Maya 2018 Window:

// Error: root : code for hash md5 was not found.

Traceback (most recent call last):

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 147, in <module>

globals()[__func_name] = __get_hash(__func_name)

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor

raise ValueError('unsupported hash type ' + name)

ValueError: unsupported hash type md5 //

// Error: root : code for hash sha1 was not found.

Traceback (most recent call last):

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 147, in <module>

globals()[__func_name] = __get_hash(__func_name)

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor

raise ValueError('unsupported hash type ' + name)

ValueError: unsupported hash type sha1 //

// Error: root : code for hash sha224 was not found.

Traceback (most recent call last):

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 147, in <module>

globals()[__func_name] = __get_hash(__func_name)

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor

raise ValueError('unsupported hash type ' + name)

ValueError: unsupported hash type sha224 //

// Error: root : code for hash sha256 was not found.

Traceback (most recent call last):

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 147, in <module>

globals()[__func_name] = __get_hash(__func_name)

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor

raise ValueError('unsupported hash type ' + name)

ValueError: unsupported hash type sha256 //

// Error: root : code for hash sha384 was not found.

Traceback (most recent call last):

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 147, in <module>

globals()[__func_name] = __get_hash(__func_name)

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor

raise ValueError('unsupported hash type ' + name)

ValueError: unsupported hash type sha384 //

// Error: root : code for hash sha512 was not found.

Traceback (most recent call last):

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 147, in <module>

globals()[__func_name] = __get_hash(__func_name)

File "/usr/autodesk/maya/lib/python27.zip/hashlib.py", line 97, in __get_builtin_constructor

raise ValueError('unsupported hash type ' + name)

ValueError: unsupported hash type sha512 //

// Error: line 86: Cannot find procedure "buildDefaultHotBoxMenu". //

// Error: file: /usr/autodesk/maya/scripts/muscle/cMuscle.mel line 505: menu: Object 'mainRigDeformationsMenu' not found. //

// AbcExport v1.0 using Alembic 1.5.8 (built Dec 24 2015 17:39:02)

// AbcImport v1.0 using Alembic 1.5.8 (built Dec 24 2015 17:39:02)

// Error: file: /usr/autodesk/maya/scripts/others/addSelectTypeItem.mel line 101: Cannot find procedure "updateSelectTypeItemState". //

// Error: file: /usr/autodesk/maya/scripts/startup/autoLoadPlugin.mel line 35: initializePlugin function failed (gpuCache) //

// Error: line 1: initializePlugin function failed (gpuCache) //

// Warning: file: /home/greg/maya/2018/prefs/filePathEditorRegistryPrefs.mel line 4: filePathEditor: Attribute 'aiImage.filename' is invalid or is not designated 'usedAsFilename'. //

// Warning: file: /home/greg/maya/2018/prefs/filePathEditorRegistryPrefs.mel line 5: filePathEditor: Attribute 'aiStandIn.dso' is invalid or is not designated 'usedAsFilename'. //

// Warning: file: /home/greg/maya/2018/prefs/filePathEditorRegistryPrefs.mel line 6: filePathEditor: Attribute 'aiVolume.filename' is invalid or is not designated 'usedAsFilename'. //

// Error: file: /usr/autodesk/maya/scripts/startup/ModObjectsMenu.mel line 55: setParent: Object 'mainModifyMenu' not found. //

// Error: Failed to register Initialize Maya Modify menu. Cannot add Convert Primitives to Polygons menu item. //

# pymel.core : Updating pymel with pre-loaded plugins: mayaHIK, CloudImportExport, tiffFloatReader, bifrostvisplugin, ikSpringSolver, ik2Bsolver, xgenToolkit, AbcExport, retargeterNodes, OpenEXRLoader, lookdevKit, Unfold3D, Type, mayaCharacterization, modelingToolkit, rotateHelper, MayaMuscle, matrixNodes, bifmeshio, AbcImport, autoLoader, sceneAssembly, Substance, OneClick, shaderFXPlugin, bifrostshellnode, renderSetup, ArubaTessellator, quatNodes, fbxmaya

evalDeferred "shaderBallRendererMenuUpdate";

// Warning: line 1: filePathEditor: Attribute 'aiStandIn.dso' and label 'Standin' have been saved already. //

// Warning: line 1: filePathEditor: Attribute 'aiVolume.filename' and label 'VDB' have been saved already. //

// Warning: line 1: filePathEditor: Attribute 'aiImage.filename' and label 'Image' have been saved already. //

libai.so already loaded

import arnold

// Successfully imported python module 'arnold'

import mtoa

// Successfully imported python module 'mtoa'

import mtoa.cmds.registerArnoldRenderer;mtoa.cmds.registerArnoldRenderer.registerArnoldRenderer()

Maya 2018 importing module pymel 1.0.10 (/usr/autodesk/maya/lib/python2.7/site-packages/pymel/__init__.py)

// Successfully registered renderer 'arnold'

// Error: file: /usr/autodesk/maya/plug-ins/xgen/scripts/muAddShelfButton.mel line 117: Object '' not found. //

// Error: file: /usr/autodesk/bifrost/maya2018/scripts/mw_loadui.mel line 28: setParent: Object '' not found. //

// Error: file: /usr/autodesk/maya/plug-ins/MASH/scripts/MASHCreateUI.mel line 95: setParent: Object '' not found. //

// Error: line 1: Cannot find procedure "shaderBallRendererMenuUpdate". //

updateRendererUI;

// Error: line 1: shelfLayout: Object '' not found. //

# Error: Error occurred during execution of MEL script

# line 1: shelfLayout: Object '' not found.

# Traceback (most recent call last):

# File "/opt/solidangle/mtoa/2018/scripts/mtoa/cmds/arnoldShelf.py", line 45, in createArnoldShelf

# maya.mel.eval('$arnoldShelf = `shelfLayout -cellWidth 32 -cellHeight 32 -p $gShelfTopLevel -version \"2017\" Arnold`;')

# RuntimeError: Error occurred during execution of MEL script

# line 1: shelfLayout: Object '' not found. #

[Anonymous]

if you have a nvidia card, try this:

sudo ln -s /usr/lib/nvidia-375/libGL.so /usr/autodesk/maya2018/lib/

[Anonymous]

I have a GTX 960M (laptop gpu).

I tried what you suggested but it did not work.

[Anonymous]

Did you install the Nvidia drivers for your card?

Are they version 375 ?

Can you find this file in your system: /usr/lib/nvidia-375/libGL.so 

[Anonymous]

Yes on all three.

[warnold1]

for the Python module errors of hashlib and ssl   you will need to replace the default modules (RHEL/CentOS/Fedora) compatible modules with ones compatible with Debian/Ubuntu.      different distro have different internal symbol versioning schemes

in the Maya installation    /usr/autodesk/maya2018/support/python 2.7.11

you should find README files and the compatible python modules to use.

ubuntu_ssl.so

README_ubuntu_ssl.txt

ubuntu_hashlib.so

README_ubuntu_hashlib.txt

you will most likely also need to create/copy the  OpenGL  symlink mentioned in this thread for the next issue that you encounter.    the OpenGL driver installation have a couple of differences between    RHEL and Debian/Ubuntu

[natasha.l · Accepted solution]

Hello @Anonymous,

I believe you are trying to use a student version of the product you will not be able to run Maya 2017 on Ubuntu Linux operating system & without a network license. Students do not have access to free network licenses with our free educational software program, it only offers a single user license. 

System requirements for Autodesk Maya 2018

Operating System

• Red Hat® Enterprise Linux® 6.5  & 7.2 WS operating system ¹
• CentOS 6.5  & 7.2 Linux operating system ¹

Note: ¹ Requires a multi-user license, not supported with single-user license.

Thank you for posting. 

Please "Accept As Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

Thanks a lot! Worked for me using nvidia-384 👍

[fenglelyng]

you mean rpm and deb is diffrent?but I install maya 2018 in opensuse 15.1 was same erorr.and I cant batch rendering.now I must try your way.thank you!

[fenglelyng]

hello，I take your ask ,the question is ok.but in my maya2018 forlinux there is an new error:

I doesn't use root user that I running maya,is doesn't matter with it?

Starting "/usr/autodesk/maya2018/bin/maya"
This plugin does not support createPlatformOpenGLContext!

Initialized VP2.0 renderer {
Version : 2016.11.40.12. Feature Level 5.
Adapter : AMD FirePro W7100
Vendor ID: 4098. Device ID :
Driver : 4.6.13556 Compatibility Profile Context FireGL.
API : OpenGL V.4.6.
Max texture size : 16384 * 16384.
Max tex coords : 32
Shader versions supported (Vertex: 5, Geometry: 5, Pixel 5).
Shader compiler profile : (Best card profile)
Active stereo support available : 0
GPU Memory Limit : 6675.23 MB.
CPU Memory Limit: 15194.3 MB.
MultiDraw consolidation: enabled
}
OpenCL evaluator is attempting to initialize OpenCL.
Detected 1 OpenCL Platforms:
0: Advanced Micro Devices, Inc.. AMD Accelerated Parallel Processing. OpenCL 2.1 AMD-APP (2841.4).
Supported extensions: cl_khr_icd cl_amd_event_callback cl_amd_offline_devices
OpenCL evaluator choosing OpenCL platform Advanced Micro Devices, Inc..
###############################################################################
Begin attempted read of a shade fragment XML file.
Attempting to read fragment XML code from: aiRectangleAreaLight.xml
Errors loading XML:
-------------------------------------------------------------------------------
Could not find file: aiRectangleAreaLight.xml
-------------------------------------------------------------------------------
End attempted read of fragment XML.
###############################################################################
libai.so already loaded
File read in 0.074 seconds.
File read in 0.074 seconds.
Result: /home/FLelyng/MAYA_PRO/coin/scenes/coin__2399.mb
// Maya exited with status 1

[warnold1]

aiRectangleAreaLight.xml is a file that comes with the Arnold renderer

it would normally be located 

/opt/solidangle/mtoa/2018/vp2/aiRectangleAreaLight.xml

does it exist ?  and is readable

[fenglelyng]

ok,thank you,let me see it.

[fenglelyng]

Oh,hello.I can see that  aiRectangleAreaLight.xml in /opt/solidangle/mtoa/2018/vp2/.But this not important !IN opensuse 15.1 ,If I click the maya that with in startbar,I can take that "Could not find file: aiRectangleAreaLight.xml".

BUT ,If I open the floder  "/usr/autodesk/maya2018/bin" click the "maya.bin" I can take the other message:

(if I use root user run "maya.bin"  everything be ok.I can batch rendering.This was strange!!)

Starting "/usr/autodesk/maya2018/bin/maya"
Warning: temp directory TMPDIR=todesk/maya2018/bin does not have write permissions.
Resorting to default.
Error: default temp directory /usr/tmp does not have write permissions.
This plugin does not support createPlatformOpenGLContext!
*** Fatal Error: Failed creating directory: /usr/tmp

Initialized VP2.0 renderer {
Version : 2016.11.40.12. Feature Level 5.
Adapter : AMD FirePro W7100
Vendor ID: 4098. Device ID :
Driver : 4.6.13556 Compatibility Profile Context FireGL.
API : OpenGL V.4.6.
Max texture size : 16384 * 16384.
Max tex coords : 32
Shader versions supported (Vertex: 5, Geometry: 5, Pixel 5).
Shader compiler profile : (Best card profile)
Active stereo support available : 0
GPU Memory Limit : 6639.3 MB.
CPU Memory Limit: 15194.3 MB.
MultiDraw consolidation: enabled
}
libai.so already loaded
File read in 0.026 seconds.
File read in 0.026 seconds.
Result: /home/FLelyng/MAYA_PRO/coin_complet/scenes/untitled__4942.mb
Warning: int $interactive = 1; // for Flag -interactive
Warning: "/tmp/ASTMPvDi1lW.mel" line 9.21 : Redeclaration of variable "$interactive" shadows previous declaration at line 7. Previous value will be overwritten by explicit initializer.
00:00:00 654MB WARNING | [mtoa.ext] aiAOVDriver Found no translator named "maya"
00:00:00 654MB WARNING | [mtoa] No light in scene
00:00:00 654MB WARNING | [mtoa.ext] aiAOVDriver Found no translator named "maya"
00:00:00 654MB WARNING | [mtoa.ext] aiAOVDriver Found no translator named "maya"
00:00:00 654MB WARNING | rendering with watermarks because of failed authorization:
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Scene /home/FLelyng/MAYA_PRO/coin_complet/scenes/untitled__4942.mb completed.

[fenglelyng]

hello，I got it。new everything was ok。I take ln /tmp /usr/tmp to link.and I was clean dir with about maya. I can batch rendering in maya for linux.thank you very much!!!