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Message 1 of 2
Anonymous
301 Views, 1 Reply

Maya 2016 Windows 10

I had to completely reinstall Windows 10 Pro 64 bit on my computer due to a virus. When I downloaded and installed Maya 2016 student version, I got a message saying my license for home use has expired. I've tried to reactivate the license through Autodesk but, nothing I do seems to work. The request code I have won't even fit in the box they provide. I've tried using the virtual agent chat without getting any real help. What can I do? Thanks!

1 REPLY 1
Message 2 of 2
muriel.a
in reply to: Anonymous

Hi @Anonymous,

 

Please open a support case here. The Education Community Support Team will be happy to assist you with your question.

 

Thanks 



Muriel Assuncao

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