License Authentication Error for Students

[yeonghwan]

Hello

I'm Younghwan Jang, a graduate student in the Department of Mechanical Systems Engineering at Kookmin University.

I was able to authenticate my yeonghwan96@kookmin.ac.kr account for educational purposes and logged in with that ID in 3ds max.

I'm leaving an inquiry because it's not certified.

Please check.

Thank you.

From Jang Young Hwan.

[mdavis22569]

Hi @yeonghwan 

What's the error message you're getting? 

Do you show a valid subscription in your account manager?   If not, you might need to sign up again for another year of activity / license 

[yeonghwan]

When running 3ds max, an error message appears even though student authentication is enabled as shown below! Of course, I logged in with my student-certified ID.

 

 

[rushabhthakkar_910]

@yeonghwan, Few things to check.

1. check here https://manage.autodesk.com/products,  whether 3DS Max is visible or not. 

2. click "Install" and cancel the download process. Than try using it.

3. Also have a look at this..!! https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/A-lice....