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Issues getting licence and logging in for 4 seats.

4 REPLIES 4
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Message 1 of 5
A.Acheson
252 Views, 4 Replies

Issues getting licence and logging in for 4 seats.

I ran into an issue yesterday where all local seats have been locked out of the Application. A full stop on loading all Inventor Applications. even the forum sign in is affected. 

 

Forum Sign in keeps loading and then eventually goes to a website not available. 

AAcheson_0-1718118997440.png

 

This is the error messages from Autocad, they come up one after the other.

AAcheson_1-1718119144837.png

 

 

 

If this solved a problem, please click (accept) as solution.‌‌‌‌
Or if this helped you, please, click (like)‌‌
Regards
Alan
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4 REPLIES 4
Message 2 of 5
pendean
in reply to: A.Acheson


@A.Acheson wrote:

I ran into an issue yesterday where all local seats have been locked out of the Application....


Is this still the situation now?

Message 3 of 5
A.Acheson
in reply to: pendean

Yes still currently the situation. 

 

Updated: and 3 mins later it works. Any explanation of what went on? 1.5 days later it just works? Is there some group of license restricted?

If this solved a problem, please click (accept) as solution.‌‌‌‌
Or if this helped you, please, click (like)‌‌
Regards
Alan
Message 4 of 5
mdavis22569
in reply to: A.Acheson

I've seen this happen with ISP / Internet access connection to the required sites.. 

 

If you have it again, or still, try this licensing tool:

 

https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/6IFPpIksTDfsCzp1JwIH5k.html

 

Test the URL's .. see if anything comes up denied


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

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Message 5 of 5
A.Acheson
in reply to: mdavis22569

Thanks for the information. Lets hope it doesn't happen again. Hopefully the thread will help others diagnose what's going on. The car is no use if everyone is locked outside in the cold. 

 

If this solved a problem, please click (accept) as solution.‌‌‌‌
Or if this helped you, please, click (like)‌‌
Regards
Alan

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