I am trying to download autocad 2016. The file is downloaded to my computer and when I hit run I get the following message : Setup Initialization failed. Connection expired. Please reconnect to the site" What do I do? Where do I go to reconnect? please advise
@Anonymous
Welcome to the Autodesk User's Community..
There's a couple of ways to properly download and install your Autodesk product to your machine. Please review this article and the solution it provides.
If the installation does fail using the preferred methods, please post your installation log file here so we can review it.
Posting info: Sometimes the installation log file contains the serial # that was assigned to you. Open your log file using Windows Notepad and perform a search on "/SN". Depending on the number of installation attempts, your serial # may be located throughout the log file. If present, remove or "X" out your serial # prior to posting.
Good luck on your installation and report back on your progress.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
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