Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Installation log for Autodesk inventor professional 2017

3 REPLIES 3
Reply
Message 1 of 4
Anonymous
693 Views, 3 Replies

Installation log for Autodesk inventor professional 2017

Can someone please take a look at this log file and tell me what's wrong?

I've tried downloading/installing autodesk in every way possible listed in the forums.

I cleared my temp folder before this installation, using webinstall.

The install log is attached.




This is a public forum, please refrain from posting serial numbers or personal information


Edited by
Discussion_Admin

3 REPLIES 3
Message 2 of 4
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the community...

 

Your download is failing due to the method you're using..

 

Simply download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

 

Also when posting make sure not to include personal information such as your serial #.  Although posting your installation log file helped, but your log file does contain your serial #.  So just keep that in mind the next time you post..  Basically don't share that info by removing it or blurring it out.  I will have the moderator remove that information to protect your serial #.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 4
Anonymous
in reply to: Mark.Lancaster

Thanks for your prompt reply.

Error is: 0x12ff5d8.
Failed to verify signature. Exiting application.

When I open the file 'PRDSU_2017_Enu_Win_64bit_dlm_001_006.sfx' this is the error message that I get.


Message 4 of 4
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

It sounds like you have a corrupted download.   I would try again but make sure you clean out your temp folder, your browser cache and also perform this download over a reliable connection and not through WIFI.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report