Can someone please take a look at this log file and tell me what's wrong?
I've tried downloading/installing autodesk in every way possible listed in the forums.
I cleared my temp folder before this installation, using webinstall.
The install log is attached.
This is a public forum, please refrain from posting serial numbers or personal information
Edited by
Discussion_Admin
@Anonymous
Welcome to the community...
Your download is failing due to the method you're using..
Simply download and install per:
1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product
If you want the full recommended installation steps, click on the installation link in my signature.
Good luck on your installation.
Also when posting make sure not to include personal information such as your serial #. Although posting your installation log file helped, but your log file does contain your serial #. So just keep that in mind the next time you post.. Basically don't share that info by removing it or blurring it out. I will have the moderator remove that information to protect your serial #.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Thanks for your prompt reply.
Error is: 0x12ff5d8.
Failed to verify signature. Exiting application.
When I open the file 'PRDSU_2017_Enu_Win_64bit_dlm_001_006.sfx' this is the error message that I get.
@Anonymous
It sounds like you have a corrupted download. I would try again but make sure you clean out your temp folder, your browser cache and also perform this download over a reliable connection and not through WIFI.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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